Sales Office Administrator

Great Gulf Group • Thornbury, ON

1d • CA$20 - CA$24 • Onsite

About The Position

Great Gulf is looking for a part-time Sales Office Administrator to join their team in Thornbury, ON. This role is ideal for someone who is reliable, personable, and organized, enjoys providing excellent customer service, is detail-oriented, and takes pride in creating a welcoming and professional experience as the first point of contact for new home buyers. The Sales Office Administrator is responsible for coordinating sales office administration and procedures to ensure the smooth day-to-day operation of the sales office while supporting the sales team in their daily activities.

Requirements

• High school diploma required
• 1-3 years of customer service experience
• Strong verbal and written communication skills in English
• Exceptional customer service skills with a professional and friendly approach
• Ability to work independently with minimal supervision
• Strong initiative, problem-solving skills, and sound decision-making within the scope of the role
• Demonstrated ability to prioritize tasks while maintaining strong attention to detail
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Must be legally entitled to work in Canada. We do not accept international applicants without a valid work permit.

Nice To Haves

• Real estate experience is considered an asset, but not required
• Administrative experience is preferred, but not required
• Experience with DocuSign is an asset but not required
• Curiosity and hands-on experience with AI tools will be viewed as a real plus

Responsibilities

• Open and close the sales office each day during business hours
• Maintain and manage the reception desk, including greeting visitors, answering phone calls, checking voicemail messages, and managing the reception email inbox
• Prepare legal documents related to the purchase and sale of residential homes
• Maintain and organize both manual and digital filing systems for sales logs and customer files
• Create, compile, and distribute detailed weekly sales reports to Head Office, low-rise builders, and lawyers using MS Office and Excel
• Respond to purchaser inquiries and address general questions about potential home purchases
• Monitor purchaser payments to ensure they are submitted on time and follow up on outstanding balances
• Monitor and maintain inventory of supplies for the sales office and model home, and report low inventory to Head Office
• Assist team members with requests and help train new employees on office procedures
• Perform other duties as assigned by the Sales Manager and Sales Representative

Benefits

• Competitive salary
• Opportunity to work for a leading real estate development company
• Exciting projects and challenging opportunities to develop high-profile residential, commercial, and mixed-use developments.
• Dynamic and collaborative work environment
• Commitment to sustainability and social responsibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED