Coordinateur(trice) des ventes / Sales Coordinator

Lamour•Montreal, QC

1d•Hybrid

About The Position

Lamour Inc. is a family-owned company founded in 1953, with a strong reputation in socks, performance apparel, hosiery, and lingerie. They are among the top 5 global players in activewear basics, the world leader in seamless garments, and a leading sock manufacturer in Canada. They are seeking a highly organized and proactive Sales & Merchandising Coordinator to support the VP, Sales & Senior Account Manager and cross-functional teams in managing customer accounts, product data, and production flow. This role requires a strong understanding of the merchandising lifecycle, excellent communication skills, and the ability to thrive in a fast-paced, detail-driven environment.

Requirements

2–4 years of experience in merchandising, production, or sales operations
Strong Excel and ERP system skills
Excellent organizational skills and attention to detail
Proactive, resourceful, and able to manage multiple priorities
Strong communication skills and a collaborative mindset

Nice To Haves

Familiarity with customer portals
Bilingualism (French & English) is an asset

Responsibilities

Manage and resolve any pending customer-related issues
Create and update seasonal line sheets and catalogs
Organize and send samples, CADs, and catalogues to customers
Upload and maintain SKU data in customer portals
Maintain records of customer submissions, approvals, and communications
Generate and run sales and inventory reports as needed
Ensure accurate SKU creation and setup in the ERP system based on SOPs
Issue UPCs and customer POs, and ensure proper distribution to relevant teams
Support data accuracy across HS codes, branding, content, styles, pricing, and packaging
Create UPCs and assist with the promotion of new styles
Collaborate closely with the production team to ensure timely and accurate sample execution
Track production milestones, quality, and yield across suppliers and factories
Assist in ordering raw materials (fabrics, trims, packaging, etc.)
Monitor shipment timelines and support customs clearance for BOM-related projects
Attend production meetings to align on costing, lead times, and deliveries
Act as liaison between merchandising and departments including Design, Logistics, Accounting, Warehouse, Planning, Lab & Fit teams
Communicate product changes and updates clearly to ensure smooth workflows