Sales & Marketing Representative - Hospice

Guardian Pharmacy Services Management•Denver, CO

1d•Onsite

About The Position

Guardian Pharmacy of Colorado, a member of the Guardian family of pharmacies, is one of the nation’s largest and most innovative long-term care pharmacy services providers. They are seeking a motivated Sales & Marketing Representative specializing in Hospice services to join their rapidly growing team in Denver, Colorado. The company's core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs, redefining pharmacy care through tech-enabled services and a dedicated team. This role offers an opportunity to learn and grow in a fast-paced, diverse, and inclusive environment. This position is for a relationship-driven sales professional who wants to make a difference by combining strategic sales, community outreach, and meaningful healthcare impact. As a key member of the local management team, the Sales & Marketing Representative will assist in achieving budget through sales to new clients and increasing sales to existing clients. The role involves working with the President, Director, Sales & Marketing, and Director, Finance & Admin to evaluate the potential profitability of new business. A primary responsibility is building positive working relationships with all clients by resolving issues, advising on regulatory matters, and training client staff as needed.

Requirements

High School Diploma or GED required
Valid driver’s license and clean driving record
Excellent customer relations skills and ability to build strong customer relationships
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Nice To Haves

Bachelor’s degree preferred
Nursing/healthcare background preferred
Pharmacy Technician license/certification/registration (per state requirement) preferred
National Certification preferred (PTCB)
Experience in sales and/or account management preferred
Salesforce or similar CRM experience a plus
Knowledge of LTC or pharmacy industry

Responsibilities

Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy
Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served
Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution
Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention
Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service
Responsible for the training of new facility staff during start up
Assist in data collection of new facility start-ups to ensure smooth and error free start up
Provide consulting services to customers to assist in compliance
Provide in-service training to customer staff as needed
Participate in marketing efforts to potential customers
Actively participate in local association meetings related to assisted living/long term care facilities
Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry
Other essential functions and duties may be assigned as needed