About The Position

The Sales & Marketing Manager plays a pivotal role in driving venue awareness and revenue growth at the Greater Richmond Convention Center. This is a true dual-role position, blending proactive sales with creative, digital-first marketing strategy. The ideal candidate combines creativity and strategic thinking with a data-driven mindset and thrives in a fast-paced, collaborative environment.

Requirements

  • Bachelor’s degree in marketing, communications, business, public relations, or a related field; equivalent professional experience may be substituted.
  • Minimum 3–5 years of progressively responsible sales and marketing experience, preferably within convention centers, hotels, sports or entertainment venues, or large public assembly facilities.
  • Experience with regional and/or national destination marketing strongly preferred.
  • Proven experience managing digital marketing platforms, websites, and social media channels.
  • Experience developing and selling advertising and sponsorship packages.
  • Strong writing, editing, and storytelling skills with the ability to analyze marketing performance metrics.
  • Proficiency with Microsoft Office; basic photography/videography skills and familiarity with editing software a plus.
  • Strategic thinker with strong execution skills and a modern, digitally savvy marketing mindset.
  • Collaborative, creative, results-driven, and comfortable representing the organization publicly.
  • Proactive in the sales process, adaptable to change, and eager to bring new ideas.

Nice To Haves

  • basic photography/videography skills and familiarity with editing software a plus.

Responsibilities

  • Proactively solicit new business through sales calls, client prospecting and relationship building, and networking to continuously grow the client database.
  • Respond to the RFPs event and develop proposals to highlight the value of hosting events at the GRCC
  • Attend tradeshows, networking events, and industry and regional conferences/events to Work collaboratively with CVB for sales and marketing strategies.
  • Develop commercial partnership programs and sell advertising and sponsorship opportunities to generate non-event revenue: prepare proposals, negotiate terms, and contract execution.
  • Conduct facility tours for prospective clients and represent the facility at local and national trade shows, conferences, and industry events.
  • Develop, implement, and evaluate annual marketing strategies and plans aligned with sales goals and market positioning.
  • Actively promote the Convention Center as a world-class meetings, conventions, and exhibitions facility at the regional and national levels.
  • Lead targeted marketing campaigns for priority markets, events, and business segments.
  • Manage and evolve the center's digital presence, including website, analytics, email marketing, social media, and digital signage.
  • Create and design content for social media, web, and print using Adobe Creative Suite, Canva, or similar tools.
  • Plan and execute digital advertising campaigns, including paid social, search, display, and retargeting.
  • Development and creation of marketing and brand-promoting materials, including annual reports, sales materials, and RFP proposal decks.
  • Develop and implement a proactive public relations strategy for the facility and key events.
  • Manage public relations initiatives, including but not limited to writing and distributing press releases, media alerts, and talking points; serve as the primary contact for media inquiries.
  • Build and maintain strong relationships with local, regional, and industry media.
  • Provide creative and strategic marketing support to the sales team, including proposals, presentations, and collateral.
  • Collaborate with tourism, hospitality, community, and venue stakeholders to enhance destination impact.

Benefits

  • Health, dental, and vision insurance
  • 401(k) savings plan
  • 401(k) matching
  • paid time off (vacation days, sick days, and 11 holidays)
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