Sales & Marketing Manager - HQ Hotels

SBE Restaurant Group LLC•New Orleans, LA

1d•$65,000 - $70,000•Onsite

About The Position

Founded in 2002 by Sam Nazarian, sbe is a globally recognized lifestyle hospitality company known for creating iconic hotels, restaurants, and nightlife destinations that blend elevated design, energy, and service. With celebrated brands such as SLS, Delano, and Mondrian, sbe has helped define modern luxury hospitality through experiences that feel exclusive, cultural, and unforgettable. Now, sbe is launching its next chapter with HQ Hotels - a bold, design-forward lifestyle brand built for travelers who want more than just a place to stay. HQ stands for high energy, high style, and high service, combining vibrant social spaces, curated food & beverage, and nightlife-driven programming that turns every property into a destination. Backed by sbe’s best-in-class creative and operational expertise and powered by a strategic partnership with Wyndham Hotels & Resorts, HQ Hotels offers team members the opportunity to help shape a rapidly growing brand with global reach, strong momentum, and a culture rooted in excellence, creativity, and unforgettable guest experiences. sbe recently announced an exclusive partnership with global icon Marc Anthony - singer, songwriter, actor, entrepreneur, and his company Magnus, who have joined as equity partners in sbe. This partnership further expands the brand’s cultural relevance, reach, and momentum as it enters new markets around the world.

Requirements

Bachelor’s degree in marketing, Communications, Business, and/or related field.
4-5 years of experience in marketing, advertising, or a related role.
Experience in data base organization.
Basic understanding of legal contract language.
Strong written and verbal communication skills.
Experience with social media management tools and analytics platforms.
Highly organized with excellent attention to detail.
Ability to manage multiple projects simultaneously and meet deadlines.
Creative thinker with a passion for marketing and brand storytelling.
Has experience curating lifestyle culture and community.
Keen eye for aesthetics and strong understanding of lifestyle trends.
Passionate about art, design, fashion, music, and entertainment - strong understanding of what’s ‘new and next.’
Experience or knowledge of working with third party agencies – Advertising, PR, Digital Content, Printing & Production.
Must have knowledge of computers and document management software, including but not limited to Microsoft Office, Adobe Creative Suite, Website CMS Management, social media tools, and more.
Possess a gracious, friendly, and fun demeanor.
A polished and composed presenter, someone that would be eager and prepared to present their plans to the team.
Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
Exceptional verbal and written communication skills.
Maintain positive and productive working relationships with other employees and departments.
Ability to work independently and to partner with others to promote an environment of teamwork.
Function as an ambassador of the company and always maintain a professional appearance.
Ability to stand or sit for extended periods.
Capable of handling stressful situations calmly.
Reliable, punctual, and trustworthy.

Nice To Haves

Knowledge of SEO, keyword research and Google Analytics.

Responsibilities

Execute day-to-day marketing responsibilities for the HQ Hotel brand, including daily website updates, managing social media, maintaining online listings and content, daily content coordination and creation, assisting with email marketing campaigns, photo and video shoots, event marketing and onsite support, and advertising needs.
Provide business development to the Sales Department through targeted market outreach for specific venues.
Develop and maintain community and client relations.
Assist in the coordination and execution of marketing campaigns across various channels, including digital, social media, email, and print.
Collaborate with the marketing team to create compelling content for marketing materials, including website copy, blog posts, social media content, and email newsletters.
Create content organically using an iPhone or professional camera on occasion, and assist with coordinating photography and videography shoots within established budgets and brand guidelines.
Manage and maintain social media profiles and presence, including posting updates, engaging with followers, and monitoring analytics.
Research and identify potential influencers aligned with brand values and target audience, and develop and maintain relationships with influencers, negotiating partnerships and contracts as needed.
Conduct market research to identify trends, opportunities, and competitive insights to inform marketing strategies and campaigns.
Monitor and analyze the performance of marketing campaigns and initiatives, providing regular reports and insights to the marketing team.
Work closely with cross-functional teams, including events and operations to identify opportunities to support the venues and drive revenue.
Provide administrative support to the marketing team, including managing calendars, scheduling meetings, and organizing marketing material.
Proactively identify ‘PR worthy’ opportunities, events, collaborations, and programming to generate positive coverage in high-quality, top tier media outlets.
Ensure the website always reflects current information and promotions; manually make content updates on the venues’ website on CMS, including SEO optimized content.
Assist with brand management of venues, ensuring all materials reflect approved brand guidelines across all brand touchpoints.
Assist with coming up with creative initiatives for each venue and support in all marketing assets to properly execute.
Attend events as needed at restaurants and nightlife venues to provide marketing support, on weekends as needed.
Perform complex calendaring including but not limited to the shared calendar; administrative support, event scheduling; holds, confirmations with venue and book-its.
Voicemail follow-up and rolling calls as needed.
Input and update contacts.
Assist with general sales outreach, including correspondence, thank you notes, and emails.
Monitor and filter inbound sales leads and assist the sales team.
Prepare and send out sales packages, menus updates, and sales collateral.
Perform special projects as assigned including sales and execution of smaller events.
Provide accounting support in regard to updating invoices, deposits, final payments and book-its.
Track status of payments made for all events with Sales Manager, making copies for accounting for event files as well as sending receipts to clients.
Distribute SEOs, staffing requests, and all necessary information for the operations meeting weekly.
Attend weekly events, marketing & GM meetings.
Plan and assist in executing all booked events with the ability to manage client’s expectations.
Maintain department files.
Develop working relationships with all clients, BOH, operations, staff, valet and vendors.
Assist with the creation of private event sales kits and collateral to drive revenue and promotions.
Provide onsite and logistical support for marketing and sales events.