Sales & Marketing Coordinator

Four Seasons•Fort Lauderdale, FL

13h•Onsite

About The Position

Four Seasons Fort Lauderdale Hotel & Residence is seeking a Sales & Marketing Coordinator to join our energetic Sales team. The Sales & Marketing Coordinator provides administrative support to the Sales & Marketing team. We are looking for individuals who possess a high level of professionalism and integrity while maintaining the confidentiality of the office. A solid working knowledge of all MS systems: Word, PowerPoint, Excel and Publisher are required. Working knowledge of Delphi/Golden and Opera is strongly preferred. Applicants must also have a high attention to detail and the ability to multi-task in a fast-paced environment and is a collaborative team player. The Sales & Marketing Coordinator will hold Four Seasons Service Standards with the highest regard. The ideal candidate is one with aspirations to develop into a managerial role in the future.

Requirements

Completed undergraduate degree from an accredited college/university
Minimum two years of working experience required
Proactive, organized and customer service-oriented
Strong communication and interpersonal skills, excellent writing skills
Strong analytical and reporting skills, ability to pull data into spreadsheets, graphs, charts and infographics
Experience creating professional sales presentations and marketing materials, knowledge of Canva
Ability to work effectively under pressure and handle multiple projects/deadlines
Excellent proficiency in PowerPoint, Microsoft Word and Excel is essential
Salesforce and/or other CRM database software experience preferred
US work authorization is required.

Nice To Haves

Working knowledge of Delphi/Golden and Opera is strongly preferred.
Aspirations to develop into a managerial role in the future.

Responsibilities

General office management including office ordering and invoice paying.
Assist with problem-solving technology issues for the office and contact off-site support if needed, work with the Corporate IT “Help Desk” team.
Assist with phone coverage, lead catching, scheduling site inspections
Provide sales support for Commercial, Director of Sales, Director of Public Relations, and shared services Sales Managers, focusing on Group and Travel Industry business.
Utilize GSC (Golden Sales & Catering) on a daily basis to enter sales leads, enter and update accounts and contacts, maintain customer profiles, enter sales activities.
Generate ad hoc sales reports from Salesforce and BI to support Sales & Catering team sales strategy and business objectives.
Create sales presentations in PowerPoint utilizing brand approved templates, customizing to deliver impact based on sales objectives.
Handle incoming requests from clients and hotels, act as primary client contact when sales team members are out of the office.
Facilitate incoming group leads and manage pipeline, handle client requests, and communicate customer needs to hotels.
Provide support for customer events as needed.
Coordinate logistics for sales appointments and presentations, arranging travel, restaurant reservations, catering orders, updating, and producing final schedule, preparing customer profiles, and reconfirming arrangements.