Sales & Marketing Coordinator

Docomo Pacific, Inc•Tamuning, GU

12d•Onsite

About The Position

As a Sales & Marketing Coordinator, you’ll provide critical support to the alignment of marketing, brand, and business sales under the guidance of the Marketing Manager and in partnership with sales leadership. This role supports campaign execution, content coordination, reporting, events, and sales activities while helping create a seamless customer experience from lead generation through sales engagement.

Requirements

Organization & Detail: Demonstrates attention to detail and the ability to follow established processes.
Problem Solving: Identifies issues, escalates appropriately, and supports effective solutions.
Interpersonal Skills: Communicates respectfully and works collaboratively with team members and other departments.
Written Communication: Able to read, write, and interpret information clearly and accurately.
Customer Focus: Strong customer service focus with excellent written and verbal communication skills.
Planning & Execution: Strong organizational and planning skills that contribute to effective project execution.
Writing: Exceptional writing skills, including strong spelling and grammar, the ability to convey and evolve the company’s voice, and the ability to incorporate feedback with attention to detail.
Relationship Building: Strong communication and interpersonal skills with the ability to manage relationships with multiple internal and external stakeholders.
Multitasking: Able to manage multiple campaigns and tasks simultaneously, including under pressure.
Time Management: Demonstrated ability to prioritize tasks and meet deadlines.
Initiative: Understands their role within the team while taking initiative and making decisions as required.
Work Ethic: Passionate, dedicated, and committed to sales and marketing with a positive attitude and healthy work ethic.
Adaptability: Able to work well with a diverse group of individuals and maintain a calm, approachable demeanor under pressure.
Safety & Security: Follows safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.
High school diploma or GED required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of employees of the organization.
Ability to converse professionally and with empathy with an emphasis on owning and solving issues whilst building excellent rapport.

Nice To Haves

Associate or bachelor’s degree in marketing, Communications, Business, or a related field preferred.
0–2 years of relevant experience; internships or school projects are accepted.

Responsibilities

Assist with the execution of marketing campaigns across digital, print, and promotional channels.
Support coordination of campaign timelines, deliverables, and approvals.
Maintain marketing calendars, trackers, and documentation.
Conduct basic market and competitor research to support campaign planning.
Prepare customer experience materials.
Process ad hoc customer transactions and requests.
Coordinate deliveries of materials, devices, and customer-facing collateral.
Assist with sales documentation, presentations, proposal preparation, and administrative follow-through.
Conduct lead and campaign-related administrative tasks.
Coordinate internal communications and workflow between Sales and Marketing.
Assist with drafting and formatting marketing content for review, including social posts, emails, basic copy, and presentations.
Support website content updates as directed by Brand.
Ensure materials follow established brand guidelines and visual identity standards.
Assist with gathering performance data and preparing basic reports for campaigns, social media, advertising, and promotions as directed by the Marketing Manager.
Organize and maintain digital asset libraries, files, and records.
Assist with event and promotion logistics, including materials, setup coordination, and vendor support.
Support on-site event execution as needed.
Work closely with marketing team members to support daily workflow and priorities.
Participate in team meetings and brainstorming sessions.
Continuously learn the marketing and sales tools, platforms, and processes used by the department.