Sales & Marketing Coordinator

The Lodge at Primland • Meadows of Dan, VA

1d • Onsite

About The Position

Embark on a captivating journey as a Sales & Marketing Coordinator, where your role transcends traditional boundaries to weave a narrative of luxury and distinction. In this multifaceted position, you will be the architect of seamless synergy between sales and marketing efforts, crafting a symphony of strategies that elevate our brand to new heights. Your responsibilities encompass an array of tasks, from coordinating sales initiatives to collaborating on sophisticated marketing campaigns that resonate with our guests. As the steward of this harmonious blend, you'll play a pivotal role in shaping the narrative of our resorts, ensuring that every aspect aligns with the pinnacle of excellence for an unforgettable guest experience.

Requirements

• Demonstrates a genuine passion for serving guests and partners, with a warm, responsive, and thoughtful approach.
• Excellent verbal, written, presentation, and interpersonal communications skills
• Strong attention to detail, ability to multi-task and manage time efficiently
• Demonstrated ability to work with and support cross-functional project teams
• Proficiency with Google Office
• Bachelor’s degree or at least 2+ years of experience in luxury or design space
• Strong understanding of a luxury brand and aesthetic

Nice To Haves

• experience in or an interest in social media management and marketing
• experience with CRM, hotel sales, and reservation systems preferred

Responsibilities

• Support the Area Director of Leisure Sales — assist with scheduling, correspondence, reporting, account follow-up, and sales initiatives.
• Conduct site inspections — host property tours and Discovery visits on behalf of the sales team, showcasing the hotel and its offerings.
• Coordinate reservations — assist with bookings, room requests, upgrades, special arrangements, and reservation changes for the travel advisory segment.
• Maintain sales portals and account records — keep CRM, lead, commission, and client information accurate and up to date.
• Track booking details — monitor rates, availability, booking status, and relevant deadlines; share updates with the sales team.
• Coordinate with hotel departments — communicate guest preferences and arrangements to Reservations, Front Office, Food & Beverage, and other teams.
• Support reporting and office operations — prepare activity reports, organize sales documents, maintain promotional materials, and assist with scheduling and other department needs.
• Ensure appropriate guest follow-up takes place in a timely and proper fashion, in accordance with the standard operating procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level