Sales & Marketing Coordinator

Loews Hotels•Tucson, AZ
•Onsite

About The Position

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson’s Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

  • High School Diploma or equivalent required
  • Minimum 2 years of administrative or clerical experience, preferably in hospitality.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Nice To Haves

  • Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
  • Customer service or sales support experience is a plus.
  • Previous exposure to event coordination, catering, or sales departments preferred.
  • Familiarity with CRM systems or sales platforms such as Delphi, Opera, or Salesforce preferred.
  • Knowledge of event management software and property management systems (PMS) beneficial.
  • Certification in administrative or office management is a plus.

Responsibilities

  • Support Sales Managers and the Director of Sales & Marketing with administrative tasks, including contract preparation, documentation, client correspondence, marketing support, and sales coordination.
  • Coordinate administrative tasks and support sales-related activities to ensure efficient operations and exceptional client service.
  • Draft, review, and distribute correspondence including emails, memos, contracts, and event details to clients and internal teams.
  • Maintain accurate documentation and ensure timely communication of updates.
  • Coordinate guest reservations, special requests, and amenities to guarantee an exceptional experience.
  • Qualify leads, assist clients with group details, and conduct site visits when required.
  • Prepare regular reports and maintain organized records for events and client interactions.
  • Support operational teams with administrative tasks to ensure smooth workflow.
  • Partner with Operations and Restaurant teams to facilitate successful execution.
  • Act as a liaison between departments to maintain alignment and deliver exceptional service.
  • Demonstrate regular and reliable attendance.
  • Attend/complete all mandatory training sessions and meetings.
  • Other duties as assigned.

Benefits

  • Competitive health & wellness benefits
  • 401(k) & company match
  • Paid Sick Days
  • Vacation
  • Holidays
  • Paid Bereavement
  • Paid Pet Bereavement
  • Training & Development opportunities
  • career growth
  • Tuition Reimbursement
  • Pet Insurance
  • Team Member Hotel Rates
  • other discounts, perks & more
  • Complimentary meals in Team Member Café while working
  • Golf discount at The Lodge at Ventana Canyon
  • Community volunteer opportunities
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