Sales & Marketing Coordinator

SOUTHWEST FLORIDA RETIREMENT•Venice, FL
•$25 - $31•Onsite

About The Position

Reporting to the Director of Sales & Marketing, the Sales and Marketing Coordinator performs advanced administrative, database management and event support services for the new buildings and facilitates daily operations of the marketing team. The Sales & Marketing Coordinator respectfully interacts with all residents, family members, visitors, colleagues, and staff. This is a safety sensitive position.

Requirements

  • High school graduate or GED required.
  • Superior interpersonal and relationship building skills required.
  • Minimum of 3 years of experience as Administrative Assistant which includes customer service.
  • Professional presentation to others.
  • Ability to listen, interact and respond effectively with senior population.
  • Computer literacy including Microsoft Office suite and knowledge of CRM databases required.

Responsibilities

  • Plan and execute all logistics related to special events which include groundbreaking ceremonies and on or off-site meetings to maintain engagement with prospects/depositors for an extensive period of time (i.e. - 2 years).
  • Builds relationships with our new residents and seeks to understand the magnitude of the residents’ decision and is compassionate with the residents’ needs and feelings and responds appropriately.
  • Create email blasts, mass mail outs, and general marketing automation.
  • Maintain advertising files for OIR Statute 651.
  • Answering phones, greeting visitors, screen inquiries in a pleasant and professional manner.
  • Provide telephone support to sales team as needed.
  • Produce and distribute reports, maintain files, keep time/expense/commission sheets for sales staff.
  • Operate and administer CRM database: Prepare accurate reports from the CRM. Maintain database effectively and in a timely manner with all inquiries.
  • Plan and manage social media platforms.
  • Handle all aspects of independent living resident internal apartment moves – communicating availability, coordinating changes, and generating proper paperwork.
  • Communicates with new residents within a reasonable timeframe of their move and coordinates all aspects of the move including a comprehensive orientation.
  • Team with construction project manager on new resident selections including availability of design options, ability to minimally customize and timing for completion.
  • Keeps Sales Manager fully informed of all progress and challenges.
  • Coordinate and complete special project assignments.
  • Regular and reliable attendance is an essential function of this job.
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