Sales & Marketing

Aviva Senior Living•Sarasota, FL

11d•$50,000 - $55,000•Onsite

About The Position

The Sales & Marketing Assistant/Move-in & Move-Out Coordinator is responsible for providing direct administrative and logistics support to the Aviva Senior Living Sales, Marketing, and Communications Department. This role involves coordinating move-ins, transfers, and move-outs for Independent Living/Assisted Living, maintaining apartment inventory and status, and performing data entry and mining with CRM software. The position also includes assisting with call blitzes, preparing prospect and new resident paperwork and marketing materials, conducting tours, scheduling appointments, assisting with event planning, managing office supplies and budget, processing mail, and problem-solving service issues.

Requirements

Minimum of three years’ experience as an administrative assistant in a sales or marketing environment preferred.
Able to maintain positive working relationships with all employees and managers of Aviva Senior Living.
Willingness to “do what it takes.”
Self-starter with strong interpersonal communication skills, both written and verbal.
Strong organizational skills.
Good follow-through on tasks, assignments, and projects to ensure timely completion, and good attention to detail.
Exceptional proofreading skills.
Advanced computer skills including working proficiency in Microsoft Office Suite and CRM software.
Able to interact professionally and efficiently with a diverse group of people, including prospects, residents, Board members, management, staff and vendors.
Able to work harmoniously with all people residing in, employed by, or associated with, the organization.
Able to relate to work with ill, disabled, elderly, emotionally upset, and at times hostile people.
Able to maintain confidentiality in all Aviva Senior Living, resident, and employee matters.
Must abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits.

Nice To Haves

Associate’s or Bachelor’s degree preferred.

Responsibilities

Coordinate move-ins, transfers, and move outs for IL/AL.
Maintain inventory and status of apartments.
Complete data entry and mining with CRM software.
Assist with call blitzes.
Prepare paperwork/marketing materials (including leases) for prospects/new residents, including setting up new resident files and resident handbooks and preparing (mail or email) marketing packets.
Conduct tours/follow-up with prospective residents/families, when Sales Counselors are not available.
Schedule and confirm appointments for sales team.
Assist with event planning, including refreshments; coordinate event/function paperwork.
Manage office supply inventory and ordering, including company letterhead and business cards.
Prepare and maintain office supply budget.
Process incoming mail.
Assist in problem solving and other service issues and redirecting as necessary.