Sales Manager, Patient Acquisition (Hybrid, Phoenix)

Everself•Phoenix, AZ

6d•$120,000 - $150,000•Hybrid

About The Position

We’re looking for an Sales Manager to lead and scale Everself’s patient acquisition team. This role will manage a team of sales representatives responsible for guiding prospective patients through the consultation and decision process for our life-changing weight loss procedures. This is a highly metrics-driven leadership role focused on improving conversion rates, coaching consultative sales conversations, and building a high-performing sales culture. The ideal candidate is experienced in managing inside sales teams, thrives in a performance-oriented environment, and is energized by helping people make important, life-changing decisions. You’ll work closely with our Growth, Care Operations, and Clinical teams to ensure prospective patients receive a thoughtful, supportive, and informative experience as they evaluate treatment options. As we scale, you will play a key role in refining our sales process, coaching representatives, and improving the efficiency and effectiveness of our patient acquisition funnel.

Requirements

5-8+ years of experience in inside sales or consultative sales environments
2-4+ years of experience managing and coaching sales teams
Proven experience managing sales funnels, conversion metrics, and KPIs
Strong analytical mindset and comfort working with sales dashboards and performance data
Experience coaching representatives in consultative, high-trust sales conversations
Ability to operate in a fast-moving startup environment with evolving processes
Strong leadership skills with the ability to motivate and develop high-performing teams

Nice To Haves

Experience in healthcare, telehealth, or medical procedures
Experience in high-consideration consumer sales (fertility, LASIK, cosmetic surgery, dental implants, etc.)
Experience managing inbound or SDR sales teams
Familiarity with CRM systems and sales analytics tools
Experience scaling or rebuilding a sales team

Responsibilities

Lead and develop a high-performing sales team: Manage and coach a team of sales representatives responsible for converting inbound patient leads into consultations and procedures. Provide ongoing feedback, call coaching, and performance management to improve individual and team results.
Own and optimize the sales funnel: Track and analyze key conversion metrics across the patient acquisition funnel. Identify bottlenecks, implement improvements, and continuously optimize processes to improve conversion rates and sales efficiency.
Coach consultative sales conversations: Train representatives to guide patients through complex, high-consideration healthcare decisions with empathy, credibility, and clarity. Ensure conversations are informative, supportive, and aligned with Everself’s patient-first mission.
Drive a strong performance culture: Establish clear expectations, KPIs, and accountability structures that enable the team to perform at a high level. Monitor performance metrics and implement structured coaching and improvement plans when needed.
Improve sales operations and workflows: Partner with Growth, Product, and Care Operations to improve lead routing, sales tools, messaging, and follow-up workflows. Continuously refine systems and processes to support scalable growth.
Collaborate cross-functionally: Work closely with marketing, clinical, and care operations teams to ensure a seamless patient experience from first inquiry through consultation and procedure scheduling.