Sales Manager Dealership
About The Position
The Sales Manager is responsible for the operations and profitability of the New and Pre-Owned Vehicle Departments, including Finance. This person will ensure customer retention and profitability by hiring, training, and measuring the performance of sales professionals and establishing customer-focused sales standards. They will coach the sales team on proper closing techniques through training and active participation, manage all showroom activities for a large sales team, and spend time with customers to determine their needs, discuss vehicle options, and assist sales team members in closing deals. The role involves hiring, motivating, and monitoring the performance of all new/used vehicle sales employees, conducting daily and weekly sales and sales training meetings, and coaching both new and experienced sales reps on best practices for improving performance. The Sales Manager will also monitor and analyze salespeople's performance, assist in the development of advertising campaigns and other promotions, and ensure proper follow-up of all prospective buyers by developing, implementing, and monitoring a CRM system. Additionally, they will establish delivery procedures and ensure delivery includes an introduction to the service department and scheduling of the first service appointment, and forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
Requirements
- Strong Auto Sales and Sales Management Experience
- Strong Closing Skills
- Strong Ethics and Values
- Excellent Leadership and Communication Skills
- Excellent People Skills
- Must Pass Background and Drug Screen
- Must have valid driver’s license and pass motor vehicle record test
Responsibilities
- Ensure customer retention and profitability by hiring, training, and measuring the performance of sales professionals and establishing customer-focused sales standards
- Coach sales team on proper closing techniques through training and active participation
- Manage all showroom activities for a large sales team
- Spend time with customers to determine their needs, discuss vehicle options, and assist sales team members in closing deals
- Hire, motivate, and monitor the performance of all new/used vehicle sales employees
- Conduct daily and weekly sales and sales training meetings
- Coach both new and experienced sales reps on best practices for improving performance
- Monitor and analyze salespeople's performance
- Assist in the development of advertising campaigns and other promotions
- Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
- Establish delivery procedures and ensure delivery includes an introduction to the service department and scheduling of the first service appointment
- Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis
Benefits
- Paid Time off
- 401k Plan with generous Employer Match
- Medical and Dental Insurance with premium predominantly paid by Employer
- Voluntary Vision Insurance
- Free Life Insurance
- Voluntary Benefits available including Life and Disability
- Vehicle Purchase and Service Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
