Sales Manager

Ulta Beauty, Inc. • Independence, MO

2d

About The Position

The Sales Manager leads a high-performing store team to deliver sales growth, an exceptional guest experience, and Ulta Beauty’s mission, vision, and values. The role oversees Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, and is accountable for the retail business outside of boutiques, including sales, service, and operational processes. The Sales Manager drives results across performance, people, and process, including Net Promoter Score, sales, in-store events, guest service, associate training, standard operating procedures, and compliance.

The position involves analyzing business performance, managing staffing and payroll needs in coordination with the General Manager, planning in-store events, performing beauty services and product demonstrations, and ensuring store operations, inventory control, safety, and loss prevention standards are met. The Sales Manager hires, develops, coaches, and motivates associates; builds an inclusive and collaborative team; and communicates business trends and opportunities to field leadership. The role requires a flexible full-time schedule that includes days, evenings, weekends, and holidays, as well as attendance at corporate business meetings and conferences.

Requirements

• 2–3 or more years of fast-paced retail management or other relevant work experience.
• Experience driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Proven ability to monitor inventory, achieve operational excellence, promote a service culture, and execute merchandising directives.
• Experience attracting, developing, and motivating talent; adapting to change; developing collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible full-time schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead the store team in meeting or exceeding sales, guest loyalty, payroll, omnichannel, and retail shrink goals.
• Analyze business metrics and reporting, identify opportunities, and develop strategies to improve sales, profitability, and operations.
• Use store forecasts and payroll budgets to support scheduling and productivity in coordination with the General Manager.
• Plan and execute in-store events that support the guest experience, collaboration, sales, and payroll goals.
• Perform makeup applications, skincare analysis, and product demonstrations for guests.
• Stay informed about industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to attendance policies.
• Attract, hire, retain, and develop a diverse, high-performing team.
• Coach associates, provide feedback, conduct performance reviews, support succession planning, and create individual development plans.
• Participate in and ensure direct reports participate in ongoing training and brand and category education.
• Build professional relationships with brand partners and collaborate with the store leadership team.
• Lead the Guest Engagement Leader program to support guest experience and store performance goals.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use company scheduling and task management tools to manage schedules, attendance, and store workload.
• Oversee product and marketing resets, pricing updates, inventory tasks, cleaning, and replenishment.
• Protect company assets and enforce safety, inventory control, cash management, and loss prevention procedures.
• Execute inventory control processes, including handling known theft, damages, hazardous waste, inventory adjustments, and returns; complete theft reporting as needed.
• Support adoption of company initiatives and technology, and use company resources to improve store performance.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.
• Attend corporate business meetings and conferences.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed