Sales Manager

Mario Purchaser LLC•Rockledge, FL

11d•$120,000 - $130,000•Hybrid

About The Position

Freedom Air & Plumbing proudly serves Rockledge and Florida’s Space Coast with reliable residential HVAC services. We specialize in air conditioning and heating repair, replacement, and maintenance—delivering fast, professional service our customers can trust. As part of a growing home services platform, we combine strong local roots with the resources and stability of a larger organization, offering career growth, ongoing training, and a team-focused culture. Freedom Air & Plumbing is seeking an experienced HVAC, Plumbing, Electrical & Sewer Sales Manager to lead and develop our branch sales teams while driving revenue growth, profitability, and KPI performance across all residential service lines. This role is responsible for leading Comfort Advisors, Sewer Sales Specialists, Plumbing Sales Representatives, and in-home sales teams, while partnering closely with Operations, Service, Installation, Dispatch, Marketing, and Branch Leadership to maximize customer experience and sales performance. The ideal candidate is a hands-on leader with strong residential home services experience, proven coaching ability, and a track record of improving close rates, developing teams, and driving results.

Requirements

5+ years of residential home services sales experience within HVAC, Plumbing, Electrical, Sewer, or related trades
2+ years of sales leadership or management experience
Proven track record achieving revenue and sales goals
Experience leading Comfort Advisors, Sales Technicians, Sewer Sales Specialists, Project Estimators, or In-Home Sales teams
Strong understanding of residential replacement sales and financing programs
Experience managing KPIs and performance metrics
Strong coaching and leadership ability
In-home sales expertise
Data-driven decision making
Customer-focused mindset
Strong communication and presentation skills
Ability to thrive in a fast-paced, performance-driven environment

Nice To Haves

Residential HVAC, plumbing, sewer, excavation, or electrical operations experience
Sewer replacement and trenchless knowledge preferred
Experience using ServiceTitan or similar home service platforms
Bachelor’s degree in Business, Marketing, Management, or related field preferred
Industry certifications preferred

Responsibilities

Lead, coach, and develop Comfort Advisors, Sewer Sales Specialists, In-Home Sales Representatives, and sales teams
Conduct daily huddles, weekly meetings, ride-alongs, and field coaching sessions
Perform performance reviews and development planning
Build a positive, high-performance sales culture focused on accountability and growth
Recruit, develop, and retain top-performing sales talent
Develop and execute branch sales plans to achieve revenue and gross profit goals
Drive HVAC replacement, plumbing, sewer, excavation, and electrical sales growth opportunities
Increase replacement conversion and lead performance
Improve financing utilization and in-home presentation effectiveness
Partner with Marketing and Operations to maximize lead quality and conversion rates
Manage and improve branch KPIs including: Sales close rates, In-home sales conversion, Average ticket, Revenue per lead, Financing penetration, Maintenance-to-replacement conversion, Sewer inspection conversion rates, Excavation revenue performance, Booking percentages, Customer satisfaction and review scores
Partner cross-functionally with Service, Install, Sewer Operations, Dispatch, Excavation, Marketing, and Branch Leadership
Improve customer experience and operational efficiency
Standardize sales processes including: Customer consultation, Needs assessments, Proposal presentations, Financing discussions, Sewer camera reviews, Closing techniques