Sales Manager - Full Time

Suncoast Hotel & Casino•Las Vegas, NV

16d•Onsite

About The Position

Responsible for soliciting business with present and future clients and for negotiating contracts with clients to sell hotel room blocks and meeting space. Represent the property at industry-related trade and travel shows. Responsible for personnel-related matters for the Sales staff. Oversees various sales and promotional programs. Maintains relationships with travel agencies and resolves issues and concerns. Responsible for securing and promoting booths within various travel industry related trade shows throughout the year. Responsible for promoting company within various television, radio, and print advertising media utilizing trade dollar value. Solicit catering and group business via inbound and outbound methods, including off property solicitation. Represents the property at trade shows by providing information to tour and travel operators to promote business. Update convention service requirements in client files and maintains contact with customers. Negotiate contacts with tour and travel operators. Negotiates contracts reserve meeting space and meeting rooms. Conducts facility tours providing information on features, amenities, and services to possible clients and tour operators. Communicate B.E.O. (Banquet Event Order) changes to appropriate departments to ensure client satisfaction. Input all Sales/Catering accounts, bookings, profiles, reservation information, rooming list changes, block requests, and finalize group prospectus sheets. Update function book with any changes, additions, and deletions. Coordinate work flow between clerical staff, management, and convention porters to ensure customer satisfaction. Other duties as assigned

Requirements

Must be at least 21 years of age
Must be proficient in the use of Microsoft Office applications, LMS, HIS, Delphi, and Crystal Reports
Must have strong working knowledge of banquet functions, room set ups, a/v equipment and food and beverage
Must have exceptional interpersonal, customer service, and negotiating skills
Must have excellent customer service skills
Must have strong written and oral communication skills
Must be able to travel
Must be able to obtain/maintain any necessary licenses and/or certifications

Nice To Haves

Bachelor’s degree in Business Administration preferred
Three (3) years of experience in a similar position preferred

Responsibilities

Soliciting business with present and future clients
Negotiating contracts with clients to sell hotel room blocks and meeting space
Representing the property at industry-related trade and travel shows
Overseeing various sales and promotional programs
Maintaining relationships with travel agencies and resolving issues and concerns
Securing and promoting booths within various travel industry related trade shows
Promoting company within various television, radio, and print advertising media utilizing trade dollar value
Soliciting catering and group business via inbound and outbound methods, including off property solicitation
Providing information to tour and travel operators at trade shows to promote business
Updating convention service requirements in client files and maintaining contact with customers
Negotiating contracts with tour and travel operators
Negotiating contracts to reserve meeting space and meeting rooms
Conducting facility tours providing information on features, amenities, and services to possible clients and tour operators
Communicating B.E.O. (Banquet Event Order) changes to appropriate departments
Inputting all Sales/Catering accounts, bookings, profiles, reservation information, rooming list changes, block requests, and finalizing group prospectus sheets
Updating function book with any changes, additions, and deletions
Coordinating work flow between clerical staff, management, and convention porters