Sales Manager

FOOD FIGHT INC•Monona, IA

2d•$75,000 - $80,000

About The Position

Food Fight Restaurant Group is seeking a motivated, hospitality-driven Sales Manager to grow catering, private dining, and special event business across its restaurants and event venues. The role focuses on generating new business, managing inquiries, and guiding clients through the sales and planning process, from initial contact through completion of a detailed Banquet Event Order (BEO). The Sales Manager works with restaurant leadership, culinary teams, and operations to plan events and ensure a smooth handoff to the team responsible for execution.

Requirements

3+ years of experience in catering sales, event sales, hospitality, or a related field preferred.
Ability to build relationships, generate business, and deliver outstanding customer service.
Strong sales instincts and a proactive, results-oriented approach.
Exceptional communication, organizational, and time-management skills.
Excellent attention to detail and ability to manage multiple clients and events simultaneously.
Ability to work independently and collaborate across multiple teams and locations.

Nice To Haves

Proficiency with event management software, CRM systems, or BEO platforms.

Responsibilities

Identify and pursue catering, private dining, and event sales opportunities.
Respond to inquiries, conduct site tours, prepare proposals, and convert leads into bookings.
Build and maintain relationships with corporate clients, community organizations, university partners, and individual guests.
Develop repeat business through service, relationship management, and follow-up.
Maintain an active sales pipeline, monitor booking pace, and work toward revenue goals.
Represent Food Fight Restaurant Group at networking events and community functions.
Serve as the primary client contact throughout the sales and planning process.
Guide clients through menu selections, event logistics, timelines, and special requests.
Prepare and manage proposals, contracts, and detailed Banquet Event Orders (BEOs).
Coordinate with restaurant and culinary teams to ensure event plans fit available offerings and operational capabilities.
Ensure event details are accurate, finalized, and clearly communicated to Operations.
Maintain accurate client records, event documentation, and sales activity in company systems.
Coordinate deposits, billing information, and payment follow-up in accordance with company procedures.
Track sales performance, booking trends, and revenue opportunities.
Partner with restaurant leadership, Culinary, Operations, and Marketing to support business growth and guest experience.
Perform other duties as assigned.