Sales Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Hilton•Lihue, HI
•$85,000 - $87,000•Onsite

About The Position

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Turn relationships into unforgettable experiences in one of Hawai‘i’s most distinctive destinations. We’re seeking a dynamic Sales Manager to join Hale Hokuala and help grow business within the Hawai‘i market. The ideal candidate brings 3–5 years of hospitality sales experience, ideally within group sales, along with strong knowledge of the local market and culture. Experience with Delphi and/or Salesforce is a plus. If you’re humble, hungry, relationship-driven, and energized by creating new business opportunities, this is an exciting opportunity to make an impact while representing an exceptional island destination.

Requirements

  • 3–5 years of hospitality sales experience, ideally within group sales
  • Strong knowledge of the local market and culture

Nice To Haves

  • Experience with Delphi and/or Salesforce

Responsibilities

  • Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals
  • Build and client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability
  • Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals
  • Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue
  • Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Benefits

  • Sales Incentive (Short-Term Incentive Plan) with a quarterly component
  • 110 nights of deeply discounted travel at Hilton hotels
  • Employee Stock Purchase Program (ESPP) with a 15% discount
  • Paid parental leave
  • Personalized caregiving support
  • Crisis concierge services
  • Mental health resources through Employee Assistance Program (EAP)
  • Generous paid time off (PTO)
  • Health & welfare benefits
  • Retirement plans
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