Front Office Supervisor (Casual) - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Waldorf Astoria Kuwait • Lihue, HI

12d • $32 - $35 • Onsite

About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office Supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

• Minimum one year of front office experience
• Schedule flexibility
• open availability

Nice To Haves

• Training experience is highly preferred

Responsibilities

• Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery
• Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback
• Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues
• Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed