Sales Manager

SBP Careers•Otsego, MN

About The Position

The Sales Manager leads all employees in a branch’s sales department and manages the branch’s sales activities. The role sets priorities, distributes work, establishes goals and standards, motivates and develops personnel, recruits, and resolves personnel issues in accordance with company policies and the U.S. Lumber culture and values. The manager oversees local pricing strategies and the price book, develops customer programs, coaches outside sales representatives (OSRs), and manages customer relationships, including returns, credits, and satisfaction. The role also involves using the Agility operating system and Cognos information system, coaching employees to improve sales quality, and ensuring adherence to company standards and programs. The Sales Manager works with senior management and colleagues on company direction, sales-level implementation of policies and programs, and product rollouts and initiatives. Travel between branches and within sales territories is expected, up to 40%. The position operates in both a professional office environment and a warehouse environment that may involve dust, noise, uneven or wet floors, temperature fluctuations, outdoor exposure, sharp or rough edges, and fumes from warehouse equipment or treated lumber. The role routinely uses standard office equipment. Specialty Building Products describes itself as a people-first organization and states that employees are eligible for benefits and opportunities for advancement. Starting salary is $140,000 plus a commission opportunity.

Requirements

  • Prior sales experience required.
  • Prior management experience required.
  • Bachelor’s degree required; previous lumber experience will be considered.
  • Proficiency in Microsoft Excel, PowerPoint, and Word.
  • Excellent verbal and written communication and organizational skills.
  • Ability to present oneself to clients in a personable, articulate, knowledgeable, and professional manner.
  • Ability to learn skills quickly with a mature, service-oriented attitude.
  • Self-starter who is proactive and able to take initiative.
  • Attention to detail and high motivation.
  • Ability to manage multiple tasks.
  • Ability to travel between branches and within sales territories, with travel expected up to 40%.

Nice To Haves

  • Four or more years of lumber distribution experience preferred.

Responsibilities

  • Lead all employees in the branch sales department.
  • Establish priorities and distribute work to support company and branch sales goals and meet company and customer needs.
  • Establish goals and objectives as determined by management.
  • Establish and maintain standards, policies, and procedures within the framework of U.S. Lumber culture and values.
  • Motivate, develop, and recruit sales employees; identify strengths and development needs; and resolve personnel issues in accordance with company policies and procedures.
  • Manage all aspects of branch sales, including local pricing strategies and the local price book.
  • Target and develop customer programs.
  • Lead local OSRs in growing margins, improving salesmanship, and maintaining quality of work.
  • Manage customer relationships, including returns, credits, and customer satisfaction.
  • Maintain a basic understanding of Agility and competence in Cognos.
  • Coach daily on opportunities to improve sales quality.
  • Ensure branch sales employees meet established U.S. Lumber standards and participate in company programs.
  • Work with senior management and colleagues to establish company direction and implement programs and policies at the sales level.
  • Participate with senior management and colleagues in establishing and administering new product rollouts and existing product initiatives.
  • Travel between branches and within sales territories as needed.
  • Perform other tasks as assigned.

Benefits

  • Medical insurance, available on the first of the month following 30 days of employment.
  • Dental insurance, available on the first of the month following 30 days of employment.
  • Vision insurance, available on the first of the month following 30 days of employment.
  • Company-paid life insurance and disability coverage.
  • 401(k) with company match.
  • Company-paid time off.
  • Paid holidays and floating holidays.
  • Additional perks are mentioned but not specified.
  • Employee initiatives encourage and incentivize helping fellow employees in need and serving communities.
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