Sales Manager

Balfour & Company•Aventura, FL
•Onsite

About The Position

Since 1913, Balfour & Co. has helped students and their families celebrate life’s most meaningful moments and more than a century later, that mission still drives everything we do. Today, we’re one of the world’s largest collegiate and high school commencement services companies, home to iconic brands including Balfour®, GradImages®, and ArtCarved®. From class jewelry and yearbooks to cap & gowns, apparel, and photography, we turn milestones into keepsakes through digital innovation and deep, lasting school partnerships powered by nearly 5,000 team members across North America.

Requirements

  • 2+ years of professional experience, preferably in sales with exposure to both employee and independent rep sales structure.
  • Demonstrated experience in building long-term customer partnerships and driving sales execution.
  • Must be willing and able to travel approximately 25% of the time, including customer visits, industry events, and territory coverage.
  • Proficiency in Microsoft Excel (formulas, pivot tables, data analysis, and reporting), PowerPoint, and other computer/Office tools.
  • Comfortable delivering sales presentations and business updates to senior leaders.
  • Participate in building sales plans aligned with corporate objectives.
  • Customer-centric, hands-on, and action-oriented, with the ability to thrive in fast-paced, changing environments and a demonstrated commitment to the highest level of ethics and integrity.

Nice To Haves

  • Prior sales experience is preferred but not required
  • experience within the educational market is a plus
  • Bachelor’s degree or higher education is preferred.

Responsibilities

  • Support and execute sales strategies to help achieve regional and organizational sales goals.
  • Apply structured selling protocols, including call planning, pipeline management, and reporting.
  • Travel to customer sites, trade shows, and events up to 25% of the time to support sales execution and relationship building.
  • Collaborate with customers to assess and anticipate evolving needs.
  • Address pricing and service delivery issues to ensure quality and customer satisfaction.
  • Build and sustain long-term, profitable relationships through tailored customer engagement.
  • Support the planning and coordination of sales initiatives and track key performance metrics.
  • Prepare regular, data-driven updates for senior leadership using Excel and PowerPoint.
  • Participate in cross-functional meetings with related areas, such as marketing, operations, and product, to align sales efforts with broader business goals.
  • Support strategic initiatives and other responsibilities as assigned by the CSO.
  • Provide consistent follow-up with customers and prospects to support sales execution and retention.
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