Sales Manager - Houston
About The Position
Van Cleef & Arpels is seeking a Sales Manager to assist the Boutique Director with the overall management and enhancement of the Houston boutique. The role focuses on building sales, developing and leading sales teams, and achieving a consistently high quality of service. The Sales Manager is expected to lead by example, share Van Cleef & Arpels values with the team, and act as an ambassador for the Maison. The position includes elevating client experiences, driving sales, and developing client strategies through CRM initiatives. The Sales Manager collaborates with the Boutique Director to meet sales targets, coaches the team, and helps develop short- and mid-term strategies for attracting, converting, and retaining clients. Applicants must have valid U.S. work authorization. Salary is negotiated based on skills and prior work experience. Richemont offers a compensation and benefits package to eligible employees.
Requirements
- Bachelor’s degree.
- 5–7 years of experience in a luxury retail environment.
- Prior supervisory experience.
- Ability to lead teams in delivering an exceptional client experience.
- Strong selling and closing skills.
- Proficiency in Excel and Word.
- Comfort with travel.
- Strong networking abilities, particularly with high-profile events.
- Excellent communication, problem-solving, and interpersonal skills.
- Valid work authorization for employment in the USA.
Nice To Haves
- Fluency in a foreign language relevant to the market.
Responsibilities
- Collaborate with the Boutique Director to support and lead the sales team in consistently achieving or exceeding sales targets, while maintaining a strong presence on the sales floor.
- Develop and implement client development strategies for new and existing clients, prospect within the database, and create long-term strategies to increase loyalty and sales volume.
- Guide the team toward performance goals through feedback, coaching, and successful sales closures.
- Lead by example on the sales floor, motivate the team, and assist the Boutique Director with short- and mid-term strategies for client attraction, conversion, and retention.
- Ensure exceptional customer service and elevate the boutique experience to drive sales growth.
- Assist the Boutique Director in supporting and guiding the team in upholding Van Cleef & Arpels policies, procedures, and operational standards.
Benefits
- Richemont offers a generous compensation and benefits package for eligible employees.
- Employee training on the Maison’s history, know-how, and creations.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
