Sales Manager - Houston

Richemont•Houston, TX

About The Position

The Sales Manager assists the Boutique Director with the overall management and enhancement of the boutique. The role focuses on building sales, developing and leading sales teams, and achieving a consistently high quality of service. The Sales Manager is expected to be a leader in the boutique, share Van Cleef & Arpels values with the team, and act as an ambassador for the Maison. The position involves elevating client experiences, driving sales, and developing client-development strategies using CRM initiatives. The ideal candidate has luxury retail experience and supervisory experience, and can lead teams to deliver exceptional client experiences. The position reports to the Boutique Director. It is based in Houston, and applicants must have valid U.S. work authorization. Salary is negotiated based on skills and prior work experience. Richemont offers a compensation and benefits package to eligible employees.

Requirements

Bachelor’s degree.
5–7 years of experience in a luxury retail environment.
Prior supervisory experience.
Ability to lead teams to deliver an exceptional client experience.
Strong selling and closing skills.
Proficiency in Excel and Word.
Comfort with travel.
Strong networking abilities, particularly with high-profile events.
Excellent communication, problem-solving, and interpersonal skills.
Valid work authorization for employment in the USA.

Nice To Haves

Fluency in a foreign language relevant to the market.

Responsibilities

Collaborate with the Boutique Director to support and lead the sales team in consistently achieving or exceeding sales targets, while maintaining a strong presence on the sales floor.
Develop and implement client-development strategies for new and existing clients, prospect in the database, and create long-term sales strategies to increase loyalty and sales volume.
Guide the team toward performance goals through feedback, coaching, and successful sales closures.
Lead by example on the sales floor, motivate the team, and assist the Boutique Director in developing short- and mid-term strategies for client attraction, conversion, and retention.
Ensure exceptional customer service and elevate the boutique experience to drive sales growth.
Assist the Boutique Director in supporting and guiding the team to uphold Van Cleef & Arpels standards, policies, procedures, and operational standards.