Sales Manager

Champions Club Texas•Houston, TX

12d•Onsite

About The Position

Champions is excited to be looking for a Sales Manager at our Houston location. In a new role on the team, you’ll be responsible for leading sales efforts across all offerings at Champions Club, including our boutique hotel and state-of-the-art poker club. Targeting both business and leisure market segments, we’re looking for someone who can not only orchestrate and organize exceptional events, but someone who can secure both new and repeat bookings at our property, optimizing and increasing various revenue opportunities. You’ll develop and execute strategic sales initiatives to increase room nights, group bookings for both hotel & poker, and overall revenue across the entire club. You’ll be a Champions advocate in the community, researching and understanding member and community history and previous experiences to create more personalized customer experiences to maintain and expand our reputation in the area.

Requirements

2+ years of experience in hotel sales or group sales management, with a proven track record of success
Strong knowledge of hotel operations, event planning, and group booking processes
Must be 21 years or older
Proficient in Microsoft Office Suite and event management software

Nice To Haves

Strong leadership skills with the ability to motivate and manage a team
Excellent communication, negotiation, and interpersonal skills with a customer-centric approach
Strong vendor negotiation and relationship-building abilities
Knowledge of hospitality and event industry trends
Experience and/or love of the casino gaming industry

Responsibilities

Identify, target, and secure new social, corporate, association, travel agency, and group business opportunities for both our hotel and poker business
Leading sales efforts across group business, leisure, and various market segments
Conduct sales calls, presentations, and site inspections
Follow up on inquiries, qualify leads, and convert them into group bookings
Engage in the local community as it benefits the venue via approved memberships in organizations, charitable activities, and business community events
Drive sales by prospecting and securing new business, as well as nurturing relationships with repeat clients.
Maximize revenue opportunities through upselling and cross-selling event services and offerings
Build and maintain strong relationships with trusted vendors (florists, entertainment, linen, decorators, etc.) to ensure timely and successful event execution while maintaining high-quality standards
Provide exceptional customer service by being the main point of contact for clients throughout the planning process and ensuring all their event needs and expectations are met
Collaborate with the operations team to ensure the smooth execution of group bookings, including room blocks, social and meeting functions, catering, and event logistics
Draft and negotiate group rates, terms, and contracts in alignment with the hotel’s objectives, ensuring clarity on event details, pricing, and expectations
Maintain accurate CRM and sales records
Monitor local competitors and industry trends to identify new opportunities and maintain a competitive edge
Strategize with Director of Hospitality to track and analyze sales progress and business trends monthly to determine the most effective tactics