Sales Manager
About The Position
The Sales Manager is responsible for the sales and delivery of new and pre-owned vehicles, as well as managing the sales team. The Sales Manager is responsible for the satisfaction of the customer, the dealer group and the manufacturer. The Sales Manager must maintain a professional and positive relationship with the Finance Department. The Sales Manager is to ensure that gross profit and timeliness of delivery are prioritized. The Sales Manager is a customer-service oriented individual with excellent organizational skills, who is accountable for the department’s growth and success while demonstrating a positive leadership mentality.
Requirements
- Must have, at minimum, 3 year in automotive sales.
- Computer and communication skills must be at an intermediate level.
- Employee must have attention to detail.
- Employee must be able to read, write, understand and speak English.
Nice To Haves
- Preferably 6 months PMG Team Lead experience.
- Preferably 3 year in automotive management.
- Manufacturers Certification for the job described.
- Engage with PMG training platform(s) (I.e. Leadership training, Microsoft 365, etc.).
- Work with any training the dealer group is currently utilizing.
Responsibilities
- Submit applications to lenders in order to effectively maximize gross profit.
- Work deals at the desk and perform T.O.’s as necessary.
- Appraise trades and utilize software to justify trade values to customers.
- Meet or exceed manufacturers’ requirements for customer satisfaction (NPS/OSAT).
- Manage new and pre-owned inventory, including ordering, pricing, merchandising and handling inventory control.
- Answer customers in a timely and professional manner via phone calls or email.
- Support the BDC with customer questions/needs.
- Support the registry department as needed.
- Train sales consultants on a monthly basis with guidance from the GSM.
- Manage all challenging situations as they arise to ensure they are handled in a professional manner.
- Work in the CRM daily to keep it up to date and do any tasks required.
- Retail Delivery Report (RDR) vehicles as necessary.
- Assist the finance office with deliveries and tasks in a professional and positive manner.
- Support the dealership with snow removal and appearance of dealership.
- Any other tasks that fall under the sales department specific to your manufacturer/brand.
- All other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
