Sales Manager

Royal Sonesta Chase Park Plaza, St Louis, MO•St. Louis, MO

22h•Onsite

About The Position

The Sales Manager is a highly motivated individual who will solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, networking and written communication. She/he will prepare correspondence to customers, internal booking reports and will be responsible for contact and activity management for all accounts under their responsibility.

Requirements

Some College plus 2-3 years sales or marketing related experience, or equivalent combination of education and experience.
Must speak fluent English.
Track record of delivering exceptional guest and client experience
Excellent time management skills
Demonstrable expertise in analysis and action taking
Excellent oral and written communication
Excellent organizational skills
Appropriate professional appearance and demeanor
Proficient in Microsoft Office required.

Nice To Haves

Related degree preferred.
Prior hotel sales experience preferred.
Delphi and Opera PMS experience a plus
Ability to travel to attend workshops, trade shows, conventions, etc.
May be required to work nights, weekends, and/or holidays.

Responsibilities

Responsible for proactively developing and maintaining relationships with key clients in order to produce repeat business and identify, qualify and solicit new accounts.
Develop and execute action plans against existing and new target accounts to achieve and exceed sales quotas within the assigned segment.
Prospect and penetrate new accounts for acquisition through a variety of channels.
Convert new accounts into loyal accounts.
Prospect, aggressively solicit, qualify and close opportunities.
Develop personal sales campaigns and quarterly promotions in order to generate leads, promote hotel and increase visibility.
Represent the Hotel at local trade shows, community events, industry meeting, sales trips and blitzes. Maintain an active presence in the community attending local networking events. Sell guest rooms, leases and services to transient market customers through corporate accounts and organizations.
Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, site inspections, entertainment, networking) to ensure maximization of revenue in order to achieve and/or exceed budgeted revenue goals.
Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
Increase visibility of the hotel in the market, generating new business within the market.
Build and maintain quantifiable relations in the local market.
Develop and maintain knowledge of market trends, competition and customers.
Prepare and present effective status and period end reports, maintain well-organized documentation and coordination of customer service requirements with hotel operations staff as appropriate.
Work as a team member with the sales staff and with assigned Administrative Assistant and other support staff.
Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
Professional and positive communication to both guests and fellow employees.
Attend weekly Sales, Revenue and Department Head Meetings.
Execute additional projects as assigned by the Director of Sales and Marketing.
Develops key focus areas and markets for sales solicitation/prospecting
Responsible for ensuring success through the eyes of employees, guests, and owners
Utilize and collaborate with resources across different departments
Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
Focus on the mission and well-being of the department, hotel, and company as a whole
Lead by example and operate with integrity and respect
Inspire our team to embrace and demonstrate our values and GUEST People Standards