Sales Manager | Huntington DoubleTree

Shaner Hotels•Huntington, WV

14h•Onsite

About The Position

Responsible for development, solicitation, and maintenance of accounts in assigned market segments to meet or exceed budgeted goals, and for the management of all aspects of the Sales department in accordance with hotel standards. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well. Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services. Helps determine and implement what additional business or market segments the hotel should pursue. Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs. Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales. Ensures communication with General Manager, all other Department Managers, and staff. Other duties as assigned.

Requirements

Minimum 4 years progressive experience in sales, preferably in the hospitality industry.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent.
Familiarity with the local economy and market conditions.
Working knowledge of hotel operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Familiarity with Sales and Marketing tools.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Knowledge of organizing set up requirements from information on B.E.O.'s.
Knowledge of local activities and attractions appropriate for clientele.

Nice To Haves

College degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.

Responsibilities

Development, solicitation, and maintenance of accounts in assigned market segments to meet or exceed budgeted goals.
Management of all aspects of the Sales department in accordance with hotel standards.
Ensuring compliance with and completion of all daily operational procedures by the Sales department.
Maintaining complete knowledge of and compliance with all Shaner Hotels, franchise, and hotel/departmental policies and procedures.
Being knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
Determining and implementing what additional business or market segments the hotel should pursue.
Establishing special packages or programs to boost occupancy during slow periods.
Creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
Attending trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
Ensuring communication with General Manager, all other Department Managers, and staff.
Performing other duties as assigned.