Sales Manager

Orangetheory•Little Rock, AR

9d•Onsite

About The Position

As a Sales Lead, you’ll be one of the first faces our members and guests meet—and you’ll play an important role in making every interaction feel welcoming, personal, and memorable. You’ll help create an environment where people feel comfortable, motivated, and excited to be part of the Orangetheory community. We’re looking for someone who is confident, outgoing, goal-driven, and genuinely enjoys connecting with people. The ideal Sales Lead brings strong emotional intelligence, exceptional customer service skills, and the ability to build authentic relationships while working toward team and individual goals. This is a fast-paced, high-energy, and people-focused role where no two days are exactly the same. If you thrive on meeting new people, celebrating wins, chasing goals, and being part of a team that is passionate about changing lives, you’ll fit right in. Think you can talk to anyone, turn a conversation into a connection, and bring the energy? Then keep reading!

Requirements

2 years customer service experience preferred.
1-3 years sales experience preferred.
Comfortable working with new technology, smart phones, and computers.
Must possess a growth mindset and have a passion for helping others.
Possess a strong work ethic, operate with integrity and maintain a professional demeanor.
Excellent verbal and written communication skills.
Ability to multi-task and manage member questions or concerns.
Candidates must be CPR certified or willing to obtain CPR certification within 30 days of hire, demonstrating a commitment to safety and the well-being of every member we serve.

Responsibilities

Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience.
Provides membership details based on Group Fitness Coaches’ prescription.
Meet and exceed Key Performance Indicators.
Generates leads, books appointments, membership/pack sales, additional revenue drivers.
Answer member questions in a timely manner and navigate any concerns appropriately.
Maintains brand compliance through following all OTF systems and procedures.
Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.
Welcome members by name and take accurate class attendance.
Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.
Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.
Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.
Assist with keeping the studio clean and organized.