Sales Manager

La-Z-Boy•Farmingdale, NY
•$70,000 - $90,000•Onsite

About The Position

Lead. Sell. Earn. Are you a driven sales leader who knows how to motivate a team, build customer relationships, and deliver results? Join La-Z-Boy as a Sales Manager and take the lead in driving store sales while developing a high-performing sales team. This is an opportunity for a results-driven leader to make a direct impact on store performance, team development, customer experience, and revenue growth. We provide the training and tools you need to succeed, while giving you an uncapped-earning opportunity based on your sales performance.

Requirements

  • High School or GED Equivalent
  • 1-3 years in a business unit with a retail sales emphasis.
  • Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
  • Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
  • Ability to lift and/or carry up to 50 pounds.
  • Ability to stand for long periods of time.
  • Nearly continuous use of repetitive hand motions, hearing and listening.
  • Often required to sit, walk, bend and stoop
  • Subject to inside environmental conditions
  • Ability to pass background and drug screen.

Nice To Haves

  • Experience managing in a retail environment with a strong focus on sales.
  • Strong business acumen
  • Advanced interpersonal skills, communication skills & experience in building effective relationships.

Responsibilities

  • Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
  • Promote In-home design program.
  • Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance.
  • Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
  • Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction.
  • Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.
  • Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.
  • Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards.
  • Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.
  • Support company-wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand's positioning.
  • Resolve customer concerns and other issues that may interfere with efficient sales operations.
  • Support planning and executing sales promotion and events.
  • Collaborate with support teams to ensure flawless execution of operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.
  • Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

Benefits

  • Medical
  • Vision
  • Dental
  • Basic Life Insurance
  • 401k retirement plan with company match of up to 6%
  • 9-11 paid holidays each year
  • two weeks’ prorated vacation as a new hire
  • personal time (non-exempt only) or state mandated sick time
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