Sales Manager

Century Business Products•Rapid City, SD
•Onsite

About The Position

Century Business Products Purpose: Contribute to the success of our customers by providing and servicing content, document and information solutions helping them grow their company securely and efficiently. Job Purpose: As Field Sales Manager (FSM) you will be accountable for the profitable achievement of sales objectives associated with the markets served by Century Business Products. The FSM is responsible for the sales team productivity and directs their effort in order to achieve the greatest overall impact towards Century’s sales goals. The FSM is Century Business Products sales process champion, following our sales process and supporting the company and ownership. You are Century’s direct sales expert and responsible for the training, development and growth of the assigned direct sales team. The FSM must be a driven to succeed, leading and directing the team to reach their individual and team goals. You will work closely with the Sales Operation Manager (SOM) to develop and maintain top industry performers to insure growth objectives are met.

Requirements

  • Bachelor’s degree preferred or applicable work experience.
  • Excellent customer service skills.
  • Great communicator (verbal and written).
  • Must be aggressive, hardworking and organized.
  • Self-starter, competitive and goal driven.
  • Successful industry experience.

Responsibilities

  • Manage all aspects of running an efficient sales team, including hiring, supervising, coaching, disciplining and motivating the sales team.
  • Develop creative and innovative ways to market Company’s product and services.
  • Motivate the sales team to achieve individual and team goals.
  • Proactively inspect sales activity and effort among the sales team to ensure that the quality and quantity of individual team members meet or exceeds company expectations.
  • Support the evolution, integration, and implementation of sales system processes to meet the rapid growth of the business, its revenue attainment and market development objectives.
  • Spend quality time in the field with the sales team coaching, developing and directing prospecting activities, sales skill building, closing skills and the Solution Sales process.
  • Lead field forecasting efforts among the team managed ensuring that accurate forecasts are completed and updated weekly.
  • Proactively engage, clarify and assess customer requirements and satisfaction by engaging key accounts with assigned sales personnel, thus providing the client with management level point of contact for key accounts therefore establishing strong and consistent rapport with these clients.
  • Direct and support the consistent implementation of company initiatives.
  • Prepare forecasts by market and analyze data to evaluate current goals.
  • Ensure that daily, weekly, monthly, and quarterly reports and key performance indicators are met.
  • Build peer support and strong relationships with other key management personnel including the SOM, HR, Field Service Manager and Marketing Director.
  • Attend Chamber of Commerce, Public School and other social events with team members to strengthen relationships and grow business opportunities with clients and prospects.
  • Work with sales team and Sales Operation Manager to identify areas of opportunity and to identify problems before they arise.
  • Establish and maintain on-going communication within sales, service and administration departments including HR and Marketing.
  • Analyze and make recommendations in defining sales territories.
  • Understand the Kyocera National Account program including AEPA and GSA and using each when applicable.
  • Lead the recruiting, hiring, on boarding, training and development of sales representatives, working to build the best possible sales team.
  • Provide regular sales meetings, sales pipeline reviews and goal setting.
  • Support, coach and enforce sales teams use of all functions of Compass CRM, sales process & strategy on all products and service offerings.

Benefits

  • On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will also be provided by Century Business Products.
  • Century Business Products will request Steve to provide on-going, self-directed training through reading, research, webinars and any other applicable media.
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