Sales Manager
Rolls-Royce•Novi, MI
•Onsite
About The Position
Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.
Requirements
- Bachelor’s degree in Engineering or Business Management and 3 years of applicable experience in support, sales or parts-marketing within after-sales; or 6 years of experience in support, sales or parts marketing within after sales
- Must be able to speak and communicate fluently in Spanish
- To be considered for this role you must be a US Citizen or Green Card Holder
Nice To Haves
- Strong ability to be a self-starter and work extended periods without supervision
- Strong oral and written communication skills
- Strong interpersonal skills
- Strong organizational, planning and follow-up skills
- Strong analytical ability to handle complex issues
- Strong problem-solving skills and the ability to make recommendations
- Project management skills
- Ability and willingness to travel domestic and international on short notice, up to 50% of the time
- Proficient with PC and MS Office Suite
- Knowledge of MTU organization (products, policies & procedures)
- Adequate knowledge of heavy-duty diesel/gas engines or comparable diesel/gas products and/or Generator Sets
- Knowledge of SAP operating system
Responsibilities
- Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation
- Provide responsive assistance to coordinate and support Direct End Customers and Distributors/Dealers on requests for call out services, product information and quality concerns specific to Natural Gas Power Generation
- Quote Direct End Customers and Distributors/Dealers in prospecting for new sales representing the Natural Gas Power Generation after sales product line
- Promote Direct End Customer and Distributor/Dealer training with regards to after sales parts topics, systems, products, programs and promotions.
- Ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support to Natural Gas Power Generation customers
- Support new business opportunities for mtu after sales products, develop and execute proposals, quotes and follow through to make the sale
- Collect forecasts and develop business cases for future mtu after sales products and services
- Track and report on industry trends, business conditions and account status to develop future products and sales
- Identify and resolve customer concerns and complaints in a timely and satisfactory manner
- Monitor, implement and evaluate mtu 's procedures, policies and agreements to increase customer awareness and compliance
- Prepare and present professional presentations to customers, management and staff
- Maintain knowledge of mtu products, applications, after sales systems, procedures and policies
- Attend trade shows and events and reports activities
- Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.
- Perform special projects as required
Benefits
- base pay
- discretionary bonus plan
- health, dental, vision, disability, life and accidental death & dismemberment insurance
- a flexible spending account
- a health savings account
- a 401(k) retirement savings plan with a company match
- Employee Assistance Program
- Paid Time Off
- certain paid holidays
- paid parental and family care leave
- tuition reimbursement
- a long-term incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
