Sales Manager - South Coast/West of London

Doka Group

6d•Remote

About The Position

Responsible for generating new business opportunities in the area of responsibility, as well as maintaining the project pipeline. Responsible for achieving personal annual sales targets. Ensure full knowledge of all Key Customers, the decision makers and key influencers as well as understanding organisation structure and the decision processes. Maintain positive and open relationships with customers and internal Doka employees. Using the Doka product portfolio to deliver the most economical and professional solution together with upselling in order to increase revenues. Develop an understanding of competitor’s products. Ensure customer requirements are communicated accurately with the engineering department. Resolve customer issues and complaints to maximize satisfaction. Lead and coordinate with team members and other departments throughout the whole sales process from inquiry to project closure. Responsible for account management, i.e. dealing with complaints, queries, and making sure account payments are made in line with Doka trading terms. Supply management with reports on your sales area activities, customer needs, interests, competitive activities and the potential to identify opportunities for new products and services. Maintain customer and project information in the CRM system to ensure accurate forecasting of revenue and material requirements.

Requirements

Degree or diploma in a construction related discipline would be preferable
Deep knowledge of the construction industry and ideally the formwork sector
Strong technical sales skills with at least 5 years experience
Strong IT skills and a good understanding of Microsoft Office
Ability to create and confidently deliver presentations tailored to the audience’s needs
Relationship management skills and ability to deal with customer feedback
Understanding of key contractual terms
Passionate to find solutions for clients through an added-value approach
Open-minded and team oriented with a positive attitude
Ability to self motivate and work unsupervised
Highly motivated and target driven with a proven track record in sales
Strong interpersonal, communication, selling and negotiation skills
Strong numerical aptitude
High levels of prioritization, time management and organizational skills
Right to Work in the UK

Responsibilities

Generating new business opportunities in the area of responsibility
Maintaining the project pipeline
Achieving personal annual sales targets
Ensuring full knowledge of all Key Customers, decision makers, and key influencers
Understanding customer organization structure and decision processes
Maintaining positive and open relationships with customers and internal Doka employees
Delivering economical and professional solutions using the Doka product portfolio
Upselling to increase revenues
Developing an understanding of competitor’s products
Communicating customer requirements accurately with the engineering department
Resolving customer issues and complaints to maximize satisfaction
Leading and coordinating with team members and other departments throughout the sales process
Account management, including dealing with complaints and queries
Ensuring account payments are made in line with Doka trading terms
Supplying management with reports on sales area activities, customer needs, interests, competitive activities, and potential for new products and services
Maintaining customer and project information in the CRM system for accurate forecasting