Sales Manager- USA Hilton Head

AutoNation•Hilton Head Island, SC

About The Position

The Sales Manager leads a sales team to create an exceptional customer experience. This role selects, trains, coaches, develops, and retains Sales Associates, and drives team performance to increase market share, achieve targeted unit sales and profit margins, and delight customers. The Sales Manager sets goals and performance expectations, oversees day-to-day sales operations, manages customer negotiations and vehicle trade appraisals, and manages showroom, e-commerce, and phone traffic. The role partners with the General Manager and/or General Sales Manager on vehicle inventory planning and management, assists with controllable departmental expenses, and analyzes business performance to develop improvement plans. Success is measured by unit sales and gross profit, Associate retention, and customer satisfaction.

Requirements

  • High school diploma or equivalent.
  • Proven success in auto retail sales.
  • Proven leadership ability to mentor and train others.
  • Ability to set and achieve targeted goals.
  • Ability to drive an exceptional customer experience.
  • Demonstrated communication and interpersonal skills.
  • Organization and follow-up skills.
  • Experience and desire to work with technology.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

  • The posting encourages candidates to apply even if they do not meet every listed requirement.

Responsibilities

  • Lead the team in a way that supports AutoNation’s Vision and Mission.
  • Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit.
  • Engage and motivate the team to meet goals, performance expectations, and AutoNation best-practice processes.
  • Drive the business through active involvement in day-to-day operations.
  • Manage the negotiation process with Sales Associates and ensure customers understand vehicle purchase options and pricing.
  • Appraise vehicles for trade.
  • Manage showroom, e-commerce, and phone customer traffic.
  • Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
  • Assist in managing controllable expenses for the New and Used Vehicle Departments.
  • Analyze business performance, identify shortfalls, and develop action plans to improve results.
  • Select, train, coach, develop, and retain Sales Associates.

Benefits

  • Competitive compensation.
  • 401k matching.
  • Health insurance plans.
  • Dental insurance plans.
  • Vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Discounts and deals through YouDecide.
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