The Sales Manager leads a sales team to create an exceptional customer experience. This role selects, trains, coaches, develops, and retains Sales Associates, and drives team performance to increase market share, achieve targeted unit sales and profit margins, and delight customers. The Sales Manager sets goals and performance expectations, oversees day-to-day sales operations, manages customer negotiations and vehicle trade appraisals, and manages showroom, e-commerce, and phone traffic. The role partners with the General Manager and/or General Sales Manager on vehicle inventory planning and management, assists with controllable departmental expenses, and analyzes business performance to develop improvement plans. Success is measured by unit sales and gross profit, Associate retention, and customer satisfaction.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED