SALES MANAGER- TOWNEPLACE SUITES CORPUS CHRISTI PORTLAND TEXAS

Texas Western Hospitality Group•Portland, TX

1d•Onsite

About The Position

Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel. Ensures that predetermined sales expectations are met or exceeded. Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time. Conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate. Develops and maintains relationships with key clients in order to produce group and/ or convention business. Documents all sales activities into Sales Pro in a timely and accurate manner. Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards document to client and affected hotel departments. Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures. Forecasts and accurately records and all bookings and cancellations. Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan. Actively participates in various industry networking groups. This includes but is not limited to attending local and regional events and conventions, and developing relationships with meeting planners and decision makes for the association/government agencies. Actively participates in weekly Revenue calls. Spends a majority of time each week away from hotel conducting outside Sales calls and Sales Blitzes. Provides administrative support to the Sales team/office. Meets with F&B staff daily to review catering summary (if applicable). Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Maintains a professional image at all times through appearance and dress. Meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business. Follows company policies and procedures and is able to effectively communicate them to subordinates. Fulfills Manager on Duty shifts. Note: Other duties as assigned by supervisor or management.

Requirements

Sales Pro experience
Ability to negotiate guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
Ability to confirm agreements in writing and forwards document to client and affected hotel departments.
Ability to conduct tours of the hotel and banquet facilities.
Ability to entertain qualified potential clients in accordance with company and property policies and procedures.
Ability to forecast and accurately record all bookings and cancellations.
Ability to assist the Director of Sales with the implementation and achievement of the Sales Marketing plan.
Ability to actively participate in various industry networking groups.
Ability to attend local and regional events and conventions.
Ability to develop relationships with meeting planners and decision makes for the association/government agencies.
Ability to actively participate in weekly Revenue calls.
Ability to spend a majority of time each week away from hotel conducting outside Sales calls and Sales Blitzes.
Ability to provide administrative support to the Sales team/office.
Ability to meet with F&B staff daily to review catering summary (if applicable).
Ability to respond quickly to guest requests in a friendly manner.
Ability to follow up to ensure guest satisfaction.
Ability to maintain a professional image at all times through appearance and dress.
Ability to meet with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business.
Ability to follow company policies and procedures and is able to effectively communicate them to subordinates.
Ability to fulfill Manager on Duty shifts.

Responsibilities

Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.
Ensures that predetermined sales expectations are met or exceeded.
Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.
Conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate.
Develops and maintains relationships with key clients in order to produce group and/ or convention business.
Documents all sales activities into Sales Pro in a timely and accurate manner.
Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
Confirms agreements in writing and forwards document to client and affected hotel departments.
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
Forecasts and accurately records and all bookings and cancellations.
Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan.
Actively participates in various industry networking groups.
Attends local and regional events and conventions, and developing relationships with meeting planners and decision makes for the association/government agencies.
Actively participates in weekly Revenue calls.
Spends a majority of time each week away from hotel conducting outside Sales calls and Sales Blitzes.
Provides administrative support to the Sales team/office.
Meets with F&B staff daily to review catering summary (if applicable).
Responds quickly to guest requests in a friendly manner.
Follows up to ensure guest satisfaction.
Maintains a professional image at all times through appearance and dress.
Meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business.
Follows company policies and procedures and is able to effectively communicate them to subordinates.
Fulfills Manager on Duty shifts.
Other duties as assigned by supervisor or management.