Sales Manager

Airgas•Largo, FL

1d•Onsite

About The Position

Airgas is hiring a Sales Manager in Largo, FL. This role drives sales growth through customer retention and new customer attainment by managing associates' behavior to achieve desired results. The Telesales Manager manages associates' productivity and standard aspects of employment.

Requirements

High School Diploma or GED equivalent required
1+ years supervisory experience preferred
Prior sales experience/customer service
Ability to interact well with all levels of management
Able to work well as a member of a team
Excellent oral and written communication skills
Ability to work independently and under pressure to meet deadlines
Occasional travel required

Nice To Haves

College degree preferred

Responsibilities

Enforce and uphold all Company policies and procedures including acting and managing safe practices in all instances.
Motivate and coach sales representatives to generate sales through effective call path control and negotiation skills.
Meet weekly with individual sales representatives to coach call technique, territory management, call calibration and navigation of complex components necessary to meet customer expectations.
Provide representatives with assistance in customer problem-solving on departmental issues, credit, fulfillment, pricing, etc.
Build financial sales budgets based on assigned customer’s historical sales, recent quarter trends and growth expectations.
Follow all guidelines in keeping with consistent standardized budgeting.
Master use of SAP and the Business Warehouse reporting software, including the complex budget transfer process.
Set goals and objectives monthly, reviewing results quickly at the end of each month.
Follow all guidelines in keeping with consistent standardized goal setting.
Ensure associates variable compensation is accurate and processed on time.
Conduct Quarterly performance reviews, culminating in an annual performance appraisal, following the channel’s standard Performance Improvement guidelines.
Manage and document any and all personnel issues for direct reports, engaging HR when needed.
Be an active participant in Sales Management meetings to drive collaboration and consistency in the branch and across the channel.
Ensure associates grasp training material, provide additional support when need is identified.
Conduct regular team meetings to review current changes affecting the telesales role.
Shepherd continued adoption and development of use of the Salesforce.com tool to guide the sales process through phases of development to close.
When applicable, communicate and coordinate sales activities with appropriate regional personnel including Account Managers, Specialists and Regional Leadership.
Participate in marketing efforts.
Support Vendor relationships through active engagement with the local Vendor Representatives.
Respond to 24-hour emergency calls if/when on-call.
Perform all other position related duties as assigned or requested.