Sales Manager

FOXHAVEN ROOFING GROUP LLC•Jensen Beach, FL

13d•Onsite

About The Position

The Sales Manager is responsible for our sales team, driving revenue growth, developing sales strategies, and ensuring exceptional customer service. This role oversees recruiting, training, coaching, and performance management while maintaining strong relationships with residential and commercial customers. The Sales Manager works closely with operations and leadership to achieve company sales goals and maintain high customer satisfaction.

Requirements

High school diploma or GED required
3–5 years of sales management experience, preferably in roofing or construction.
Strong knowledge of residential and commercial roofing systems.
Proven ability to lead and develop a successful sales team.
Excellent communication, negotiation, and leadership skills.
Experience with CRM software and Microsoft Office.
Valid driver's license with a clean driving record.

Nice To Haves

Bachelor's degree preferred.
Insurance restoration sales knowledge.
Construction estimating experience.
Public speaking and presentation skills.
Conflict resolution and problem-solving abilities.

Responsibilities

Recruit, hire, onboard, and train new sales representatives.
Coach and mentor sales staff to improve performance and close rates.
Conduct regular ride-alongs, field coaching, and performance evaluations.
Set individual and team sales goals.
Hold weekly sales meetings and one-on-one coaching sessions.
Foster a positive, results-driven team culture.
Develop and implement sales strategies to increase revenue and market share.
Generate new business opportunities through networking, referrals, and marketing initiatives.
Maintain relationships with key customers, builders, property managers, and contractors.
Review and approve proposals, estimates, and contracts.
Monitor sales pipeline and forecast monthly and annual revenue.
Ensure customers receive professional, timely communication throughout the sales process.
Resolve customer concerns and escalated issues.
Maintain high customer satisfaction and encourage referrals and repeat business.
Collaborate with production, estimating, and project management teams to ensure smooth project execution.
Communicate customer expectations and project details accurately.
Monitor project progress and customer follow-up.
Maintain accurate CRM records.
Track key performance indicators (KPIs), including: Sales revenue, Close ratio, Lead conversion, Average job value, Customer satisfaction.
Prepare weekly and monthly sales reports.
Assist in budgeting and sales forecasting.