Sales Manager

TPG Hotels & Resorts•Alexandria, VA

15d•Onsite

About The Position

The Sales Manager will work in conjunction with the General Manager and/or Director of Sales to participate in sales meetings, solicit assigned accounts to achieve budgeted revenue, and improve brand performance. The role involves significant prospecting and cold calling for new accounts, as well as saturating existing accounts to meet or exceed sales goals. The Sales Manager will monitor account production, evaluate market trends, and make sales appointments. Key responsibilities include performing the sales process, closing new business, maintaining client relationships, inviting clients for hotel visits, and traveling for off-site sales calls and trade shows. The position also involves assisting with the hotel's annual budget, understanding and utilizing the sales tracking program, and keeping files organized. A minimum of 40 hours per week is expected, potentially including weekends, with a focus on monitoring inventory and rate availability.

Requirements

A team player with a heart for hospitality.
Entrepreneurial at heart and innovative in mind.
A long-term thinker.
Customer-focused, with guests, clients and employees at the forefront of your thinking.
Able to adapt to change quickly.
Committed to sharing and togetherness and value the family mindset of our organization.
Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
Able to maintain composure and objectivity under pressure.
A strong and confident negotiator.
Comprehensively aware of how important relationships are and find joy in growing and maintaining new ones with clients and employees.
An excellent communicator with stellar time-management skills.
A self-starter with a strong work ethic who can work both individually and with a team.
A leader by example, ready to motivate and inspire others.
Passionate about closing the business and thinking creatively in order to win it.
Ethical, with high integrity, respect and sense of community.
Capable of exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Fluent in English.

Nice To Haves

Years of experience in hotel sales or relevant field.
A high school graduate with a diploma or equivalent.

Responsibilities

Participate in regularly scheduled sales meetings focusing on prospecting and potential business results.
Solicit assigned accounts to achieve or exceed budgeted rooms revenue and improve brand performance.
Spend the majority of time prospecting/cold calling for new accounts and thoroughly saturating existing accounts.
Meet or exceed all established sales goals.
Monitor production of all top accounts and evaluate trends within the marketplace.
Make sales appointments and cold calls to prospect accounts for all direct sales segments.
Successfully perform the sales process (establishing rapport, qualifying, meeting needs, handling objections and closing).
Close new business from prospecting calls.
Maintain a good working relationship with the existing client base and explore ways to increase revenue.
Invite clients to the hotel for site tours, lunches, etc., and travel to off-site sales calls, meetings, conventions, activities, etc.
Meet and greet on-site clients.
Assist in implementing special promotions relating to direct sales segments.
Abide by prime-time selling activities to optimize revenue-generating activities.
React to negative trends in the marketplace and special promotions.
Develop extensive knowledge of the marketplace.
Develop telemarketing/maintenance calls and trace appropriately.
Accept the opportunity to change or give up established accounts for the good of the hotel.
Understand and utilize the sales tracking program.
Keep all files current and organized.
Follow up on all requests in a timely manner.
Carry through all assigned tasks within the approved timeline.
Assist with the completion of the hotels annual budget.
Travel to meet clients and attend trade shows.
Work a schedule of at least 40 hours per week, which may occasionally include weekend.
Maintain and monitor production on assigned accounts.
Monitor inventory and rate availability.
Perform any other task or duties as requested by the Director of Sales or the General Manager.