Sales Manager

Washington Duke Inn & Golf Club • Durham, NC

46d • $75,000 • Onsite

About The Position

Join Our Team as a Sales Manager! At the Washington Duke Inn & Golf Club, JB Duke Hotel & The Lodge at Duke Medical Center, we believe innovation is driven by an engaged culture of people, ideas, and exceptional service. The Sales Manager plays a vital role in generating new business, building lasting client relationships, and driving revenue growth across our collection of award-winning properties. If you are a driven hospitality sales professional who thrives on building relationships, achieving results, and creating exceptional client experiences — we’d love to meet you. This is an on-site, in-office position based in Durham, North Carolina.

Requirements

• Minimum of 2 years of sales experience required; previous hotel sales experience strongly preferred
• Degree, certification, or formal training in hospitality, business, or a related field preferred
• Excellent communication, presentation, and customer service skills
• Proficiency in Microsoft Office; experience with Salesforce or other CRM platforms strongly preferred
• Strong attention to detail with the ability to manage multiple priorities and meet deadlines
• Ability to prospect, negotiate, and close new business
• Strong relationship-building and networking skills
• Ability to take initiative, work independently, and achieve program and revenue goals
• Effective written and verbal English communication skills
• Professional presence with strong organizational and follow-through skills
• Ability to lift up to 15 pounds

Responsibilities

• Business Development & Revenue Growth Identify, solicit, and secure new business opportunities through strategic outreach and relationship building
• Consistently meet or exceed revenue and sales activity goals
• Develop and execute sales plans and deployment strategies
• Maintain awareness of market trends and competitive activity
• Client & Event Management Respond promptly to inquiries, proposals, and lead referrals
• Collaborate with catering and operations teams to support meeting and event logistics
• Ensure seamless communication with clients from initial contact through post-event follow-up
• Build long-term relationships to encourage repeat and referral business
• Operational Excellence Maintain accurate client files, contracts, and account records
• Develop thorough knowledge of sales policies, procedures, and service offerings
• Partner effectively with all hotel departments to ensure smooth execution of business
• Assist with promotions, sales initiatives, and marketing campaigns (sales blitzes, special programs, etc.)
• Reporting & Collaboration Provide timely reports and updates as requested by the Director of Sales & Marketing and Director of Group Sales
• Support departmental initiatives and contribute to overall team performance

Benefits

• Competitive salary with opportunities for growth
• Health, Dental, Vision, and Life Insurance
• Supplemental coverage options (Short-Term Disability, Long-Term Disability, Critical Illness & Accident)
• Generous Paid Time Off (PTO) and 8 Paid Holidays annually
• 401(k) with employer match (eligible after 6 months of employment)
• Complimentary employee meals & free on-site parking
• Family & Friends room and dining discounts
• Employee Assistance Program (EAP)
• Supportive, collaborative, and high-performing team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed