Sales Manager

Middletown Hotel Management•Columbus, OH

29d•Onsite

About The Position

The purpose of this position is to increase profits by increasing room sales and generating business through aggressive sales efforts, discretion, and judgment. This role affects business operations and profitability through independent sales efforts and has the discretionary ability to manage rates, product lines, and commit operational hotel departments. The Sales Manager sells all product lines of the hotel including catering, rooms, packages, lounge, and restaurant promotions, and maximizes revenue through appropriate negotiations with customers. This role solicits business, qualifies client needs, and forwards business to the appropriate Sales/Catering Manager. The Sales Manager participates in the completion of all appropriate forms for in-house communication (room blocks, BEOs, rooming lists, etc.), follows up with the proper department to ensure commitments are met, and coordinates food and beverage requirements with the Catering department. They maintain proper documentation of records and files for follow-up and future reference, participate in sales blitzes, and solicit accounts within the market segment through outside and telephone solicitation, targeting accounts with business viability. The Sales Manager participates in weekly Sales/Catering Department meetings, Saturday office coverage (if necessary), shows clients hotel facilities by giving tours, meets budget and booking goals monthly, attends sales seminars (including out-of-state), and entertains clients to solicit business. Additionally, this role provides for a safe work environment by following all safety and security procedures and rules, and performs additional duties as requested.

Requirements

Demonstrate sales skills by verbally talking and listening to clients.
Prepare plans for functions by writing clear requests for each affected department.
Have a basic knowledge of local and national trends regarding business and competition strategies.
Talk with different kinds of people to give information, answer questions, and provide service required.
Travel to local and national areas to attend seminars/functions which may involve being away from home for several days at a time.

Responsibilities

Increase profits by increasing room sales and generating business through aggressive sales efforts.
Sell all product lines of the hotel including catering, rooms, packages, lounge, and restaurant promotions.
Maximize revenue through appropriate negotiations with customers.
Solicit business, qualify client needs, and forward business to the appropriate Sales/Catering Manager.
Participate in the completion of all appropriate forms for in-house communication (room blocks, BEOs, rooming lists, etc.).
Follow up with the proper department to ensure commitments to clients are met.
Coordinate food and beverage requirements with the Catering department.
Maintain proper documentation of records and files for follow-up and future reference.
Participate in sales blitzes.
Solicit accounts within the market segment through outside and telephone solicitation, targeting accounts with business viability.
Participate in weekly Sales/Catering Department meetings.
Provide Saturday office coverage if necessary.
Show clients hotel facilities by giving tours of the property.
Meet budget and booking goals monthly.
Attend sales seminars, including out-of-state seminars.
Entertain clients to solicit business by taking them to breakfast, lunch, dinner, entertainment, etc.
Provide for a safe work environment by following all safety and security procedures and rules.
Perform additional duties as requested.