Sales Manager - Towneplace Suites BWI Airport Newly Renovated!!!

Concord Hospitality Enterprises

10h•Onsite

About The Position

This role is for a Sales Manager at the Towneplace Suites BWI Airport. Extensive hotel sales experience is not required, but enthusiasm, a willingness to learn, and adaptability are. This position is presented as a potential next great step for individuals looking to advance their careers. The company, Concord Hospitality, emphasizes an "Associate First" culture that supports personal development and values work-life balance, diversity, and providing excellent customer service.

Requirements

Enthusiasm
Willingness to learn and adapt

Nice To Haves

Extensive hotel sales experience

Responsibilities

Provide the highest levels of customer service to internal partners and external clients.
Respond quickly, professionally, and courteously to all internal partners and external customers.
Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a focus on detail.
Maintain existing assigned accounts/segments and develop new business for the hotel.
Monitor and manage all aspects of pre-event, event, and post-event details, including tracking and communicating particulars of assigned events and groups.
Attend customer functions as needed.
Work with internal and external partners to forecast group rooms and F&B revenues and understand strategies to maximize revenue.
Gain knowledge of the hotel’s food and beverage products, pricing, presentation, function space, audio visual, and other event-related details.
Attain sales activity goals and individual revenue goals, including proactive and reactive calls, tours, and appointments.
Learn and use digital sales systems and conceptual sales processes (e.g., Delphi, CI/TY, PMS) and understand the hotel’s sales strategies.
Participate in necessary internal meetings, conference calls, reporting, planning, training, and other communications.
Work in a unified and collaborative manner, fostering teamwork and embodying an entrepreneurial spirit.
Take ownership of career development and seek training and job opportunities for personal and professional growth.
Carry out reasonable requests made by Management and comply with company policies and procedures.