Sales Manager - Freight Brokerage

R+L Carriers•Phoenix, AZ

About The Position

The Sales Manager is responsible for strategically leading a team and increasing revenue within their network of business partners in the transportation and logistics industry. This includes fostering a positive work environment; mentoring, coaching, and developing team members to provide opportunities for growth; developing current and future leaders for the organization; creating a business plan to successfully meet sales goals; and managing the budget and expenses of their team to ensure overall profitability.

Requirements

3+ years’ experience in a supervisory or management role leading high performance teams
Working knowledge in logistics and transportation industry; including third-party full truckload logistics management, supply chain, tradeshow set-up, and final mile desired
Previous freight management software experience; Cargowise One and McLeod a plus
Visionary leader with the ability to use their knowledge, skills and influence to guide and inspire others to reach their potential and achieve individual, team and company goals and objectives
Strong team-building and interpersonal skills with the ability to build trust and cultivate relationships
Ability to thrive in a fast paced and complex environment while making timely decisions under pressure
Ability to train employees how to effectively present a full range of services to customers, empowering them to build a complete logistics and supply chain solutions
Ability to mentor, motivate and develop a team to build relationships and effectively present a full range of services to customers, empowering them to build a complete logistics and supply chain solutions
Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people in all levels of the organization
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing unmatched customer service
Must be able to read, write and speak English fluent

Nice To Haves

Bachelor’s Degree in Business or similar field of study with emphasis in: International Business, Logistics/Supply Chain, Marketing or Sales preferred
Prefer experience in all modes: dry van, expedited, flatbed, oversized loads, refrigerated, intermodal shipments

Responsibilities

Assist Regional Sales Director in creating and driving a business plan strategy that successfully meets sales goals
Assist in hiring, leading, mentoring and coaching a team of Account Executives to meet their sales goals
Responsible for the presentation of and implementation of our sales training program
Generate new business and meeting revenue goals while improving gross margins and profitability
Hold team members accountable to lead and lag measure goals, including but not limited to number of customer conversations, loads secured, margin per shipment, overall gross profitability and overall customer satisfaction
Hold your team(s) accountable to operational and process expectations of the organization
Management of existing business accounts and continuously building customer rapport
Make sound decisions in regards to the team budget, expenses, costs, and overall profitability
Convey and report branch and individual accountability back to Regional Sales Director and other key organizational leaders
Maintain a working knowledge of the company's specialty services, internal resources, competitive strategies, and customer requirements
Deliver clear expectations in regards to the role and direction of your team(s)
Promote and instill a positive work environment that is challenging and engaging
Proactively address concerns, conflicts, and interactions with team members
Embrace the hiring process by building, coaching and mentoring new talent