Sales Manager

Loews Hotels & Co•Chicago, IL

1d•Hybrid

About The Position

The Sales Manager will support the sales efforts for Loews Hotels. Builds and strengthens relationships with existing and new customers to enable future bookings. Promote awareness to corporate and incentive markets via travel to respective regions in the country providing presentations and personal sales calls. Maintain communication/relationship with NSO network, as well as other Loews hotels toward achieving pre-determined revenue goal. Negotiate contract specifics to achieve maximum profitability while satisfying customer needs. Develops relationships within community to strengthen and expand customer base for sales opportunities.

Requirements

Must have excellent communication, organizational and guest relations skills.
This position requires a high degree of independent judgment and discretion in decision-making with minimal supervision.

Responsibilities

Deliver revenue expectations in line with overall hotel budget.
Achieve annual goals as designated by DOS
Maintain efficient and time processing of paperwork, files and reports
Develop strong working relationships with hotel department heads and operational areas.
Provide weekly and monthly reports of sales calls and marketing actions as requested by DOS/M
Respond promptly to requests by DOS/M and/or DOM for reports and other assignments.
Actively prospect new business and secure repeat events.
Conduct site experiences and entertain potential and existing clients.
Attend networking functions and trade shows as needed to promote the hotel.
Develop and maintain an account base, as designated by DOS, to achieve hotel revenue goals.
Be responsible for and implement a sales action plan for the development of the designated market segments which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation and entertainment.
Respond promptly to all inquiries and correspondence from clients, prospects and lead referrals.
Execute sales calls and sales trips as designated.
Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
Be knowledgeable of local and national competitive hotels and marketing strategies.
Promote and sell to assigned market in defined geographic region or vertical segment.
Execute activities to include but not limited to sales calls, property tours, entertainment, FAM trips, trade shows, etc.
Develop and foster business (new and existing) through pro-active direct sales.
Promote local awareness through maintaining relationships with new and existing customers.
Identify potential new customers; develop strategies for increasing sales or market share.
Adhere to all Loews Hotels booking guidelines.
Develops relationships within community to strengthen and expand customer base
Maintain communication/relationship with NSO Team
Maintain communication/relationship with Loews Properties
Support and promote all Loews Hotels Corporate programs to increase customer awareness
Be a brand ambassador and reflect company values at all times.
Respect guidelines of confidentiality and code of ethics in all company areas.
Represent Loews Hotels in a professional manner at all times.
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards