Sales Manager

J W Marriott•Las Vegas, NV

5d•Onsite

About The Position

The Sales Manager is responsible for proactively soliciting and managing group/catering related opportunities for groups up to 74 room nights on peak. Handles incoming requests, manages the Sales process which includes Site inspections and then turns over the opportunity to the Event Management Team. Actively upsells each business opportunity to maximize revenue. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

High School Diploma or equivalent required
Demonstrates exceptional telephone sales abilities, with a strong talent for engaging clients and closing business over the phone
Possesses advanced selling skills and a solid understanding of end‑to‑end sales processes
Strong operational knowledge to effectively align sales strategies with hotel capabilities
Comprehensive understanding of Marriott lodging products, brand standards, and cultural values
Proficient knowledge of current food and beverage trends, menu planning, and event-related culinary considerations
Deep understanding of contract development, negotiation, and associated legal implications
Excels in building and maintaining strong customer relationships, ensuring long‑term client loyalty
Skilled in making effective, timely decisions that support business objectives
Strong negotiation abilities that drive mutually beneficial outcomes
Excellent written and verbal communication skills across internal and external stakeholders
Thorough understanding of overall hotel operations and how they impact the sales department
Proficient in standard software applications and hotel systems, including SFA and Delphi
Valid Nevada Driver’s License
Ability to speak, read, write and understand English.
Ability to read, analyze and interpret documents. Ability to write reports, customer correspondence and notices to departments. Ability to effectively handle meetings, communicate one on one to staff and present to large groups.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to apply common sense understanding to carry out instructions and give direction in written, oral or diagram form. Ability to deal with and resolve problems involving multiple variables.
Requires eye/hand coordination and the ability to use standard office equipment
Requires the ability to distinguish letters, numbers and symbols.
Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Nice To Haves

Bachelor’s Degree preferred
5+ years of progressive sales experience in hospitality or related industries preferred

Responsibilities

Supports sales strategies and implements activities that drive market share, enhance guest satisfaction, and achieve financial targets
Proactively solicits and manages small group and catering opportunities to grow the hotel’s business pipeline
Maximizes revenue by upselling each business opportunity; consistently achieves individual and team sales goals
Responds promptly and professionally to incoming group sales leads to convert inquiries into confirmed bookings
Builds and strengthens relationships with new and existing clients to secure future business
Participates in client engagement activities including sales calls, client entertainment, FAM trips, and trade shows
Conducts thorough and engaging site inspections that effectively showcase property features and benefits
Develops and maintains strong relationships with key internal stakeholders, including Operations, Catering, and Revenue Management, to ensure successful event execution
Partners with external stakeholders such as planners, travel partners, and corporate contacts to support long-term business growth
Interact with management, applicants, associates, and guests; operate standard office equipment; and perform additional tasks as needed to meet business objectives.