Sales Manager, Propane

Foster Fuels•Rustburg, VA

23d

About The Position

The Sales Manager, Propane, works closely with the Senior Vice President of Propane Operations to establish sales strategy for the Central Region. The role sets sales plans and goals for the sales teams and helps ensure an exceptional customer experience. It assesses local market conditions, identifies sales opportunities, and develops forecasts, financial objectives, and business plans for the sales center. The Sales Manager builds relationships and sales strategies with local companies, develops and enforces sales procedures and standards in coordination with Operations, and recruits, manages, and motivates sales team members and the Operational Support Specialist. The position also oversees sales activities and training, works with Marketing on networking and community events, meets customers face-to-face to solicit business, and takes ownership of customer satisfaction and issue resolution. The role combines customer-facing sales work with phone calls and computer-related tasks. Customer inquiries and office-hour requirements may fluctuate with seasonal demand. The work environment is usually moderately noisy. The position occasionally involves physical activities such as standing, walking, sitting for long periods, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, and hearing, and occasionally lifting or moving up to 50 pounds.

Requirements

Minimum of 3 years of professional sales experience.
Associate degree or 3 years of experience in the propane or a related industry.
Strong written and verbal communication skills.
Strong organizational skills and ability to work independently.
Demonstrated team leadership abilities.
Strong interpersonal and customer service skills.
Ability to excel in conflict resolution.
Ability to manage time and prioritize work effectively to meet deadlines.
Ability to adapt to and support change initiatives.
Ability to occasionally lift and/or move up to 50 pounds and perform the physical activities described for the role.

Responsibilities

Assess local market conditions, identify current and prospective sales opportunities, and develop forecasts, financial objectives, and business plans for the sales center.
Work with local companies to develop relationships and strategies to increase sales and identify emerging markets and expansion opportunities.
Develop, implement, and enforce sales procedures, policies, and standards with the Senior Vice President of Propane Operations and Director of Operations to ensure alignment with Operations.
Recruit, manage, and motivate sales team members and the Operational Support Specialist, encouraging and empowering them to excel.
Oversee sales team activities, hold sales meetings, and provide ongoing sales training.
Stay current on industry changes and new product offerings and communicate changes to the sales team in coordination with the Director of Operations.
Work with the Marketing Department to schedule and attend networking events with the sales team and act as a brand ambassador at community events.
Meet face-to-face with current and prospective customers within a geographic area to solicit business.
Take ownership of customer satisfaction by addressing customer issues and following problems through to resolution.
Understand the competitive landscape.

Benefits

Medical, dental, vision, life, disability, accident, critical illness, and hospital indemnity coverage.
Three medical plan options, two of which are free to the employee; all plans cover preventive care and prescription drugs at 100%.
Medical Flexible Spending Account and Dependent Care Flexible Spending Account.
$10,000 employer-paid life insurance.
Employee Assistance Program.
401(k) match through ADP: Foster Fuels matches half of the employee contribution up to 6%.
Paid time off.
Seven paid holidays, a floating holiday, and a volunteer time off day.
Annual discretionary market-based and performance raises.
Annual discretionary bonuses.
Paid parental leave.
Annual credit to the company swag store, depending on position.
Educational assistance program.
Employee and dependent scholarship opportunities.
Employee pricing on appliances, service, propane, and heating oil.
Foster Gives Program.
Referral bonuses.
Gym/fitness reimbursement up to $100 annually.