Sales Manager
About The Position
JOB SUMMARY Solicit group corporate business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. ESSENTIAL FUNCTIONS · Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. · Prepare correspondence to customers, internal booking reports and file maintenance. · Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required. · Work with other departments within the hotel to provide quality service to customers. · Attend trade shows, community events and industry meetings. · Develop/maintain knowledge of market trends, competition and customers. · Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community. · Be a leader and a role model to all employees. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: · Professionally represent the hotel in community and industry organizations and events. · Participate as team player with all departments. · Assist with reports and/or competition data collection.
Requirements
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Requires good communication skills, both verbal and written.
- Most tasks are performed independently or in a team environment with the employee acting as a team leader.
- Must possess basic computer skills.
- Knowledge of hotels and competitive markets.
- Ensure that guest satisfaction is consistently obtained and maintained.
- Ability to make decisions with only general policies and procedures available for guidance.
Responsibilities
- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
- Prepare correspondence to customers, internal booking reports and file maintenance.
- Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required.
- Work with other departments within the hotel to provide quality service to customers.
- Attend trade shows, community events and industry meetings.
- Develop/maintain knowledge of market trends, competition and customers.
- Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community.
- Be a leader and a role model to all employees.
- Professionally represent the hotel in community and industry organizations and events.
- Participate as team player with all departments.
- Assist with reports and/or competition data collection.
Benefits
- Medical, dental, and vision insurance
- Paid time off (vacation, sick time, holidays)
- Six paid company holidays and one floating holiday
- 401(k) with company match (up to 4%)
- Life and disability insurance
- Employee assistance programs
- Employee discounts (hotel and travel discounts)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
