Sales Manager

IHG•San Diego, CA

3h•Onsite

About The Position

Develop business through direct sales solicitation for an assigned territory or market segment(s). This role is for a Sales Manager at Hotel Indigo, an upper-upscale lifestyle brand that captures the true spirit of the neighborhood. The company is looking for individuals that can inspire guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Requirements

Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience.
Must speak fluent English.

Nice To Haves

Related degree preferred.
Prior hotel sales experience preferred.
Other languages preferred.

Responsibilities

Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.
Actively prospect and qualify new business.
Achieve personal and team goals as assigned.
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.
Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
Disseminate sales-related information to other departments as appropriate.
Arrange and conduct special events, site inspections, and off-site presentations for potential clients.
Entertain clients in accordance with established company and hotel policies and guidelines.
Maintain client files and update information daily in accordance with established departmental policies and procedures.
Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
Promote teamwork and quality service through daily communication and coordination with other departments.
Interact with outside contacts: Guests, Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc.
May assist in developing and implementing sales plans.
May also participate in the annual budgeting and planning process.
Perform other duties as assigned.
May serve as “manager on duty” as required.