Sales Manager

SouthernCarlson • North Canton, OH

12d • Onsite

About The Position

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance. Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.

Our Core Values At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service.

* Provide Fanatical Service: We don’t just talk about service—we live it. Fanatical service means treating every challenge like our own, going above and beyond to deliver faster, better solutions that exceed expectations.
* Act With Urgency: In our industry, time is everything. Whether it’s a quote, an answer, a delivery, or a solution—urgency isn’t optional. We respond quickly, because every second matters.
* Earn & Maintain Trust: Trust is the foundation of every strong relationship. We work hard to earn it—every day—with our customers, vendors, and coworkers, and we never take it for granted.
* Continuously Improve: We’re committed to growth—personally, professionally, and organizationally. We challenge ourselves to improve every process, every experience, and every interaction, because better never stops.

SUMMARY: The Sales Manager is responsible for driving sales growth and managing key commercial customer relationships within the assigned region or market. This role focuses on developing new business opportunities, expanding existing accounts, and ensuring customers receive exceptional service and product support. The Sales Manager leads by example—building strong relationships with clients, collaborating with internal teams, and ensuring sales goals are met or exceeded through strategic planning and execution.

Requirements

• Minimum of 3–5 years of sales or business development experience in construction supply, distribution, or a related industry, with proven success in commercial account management.
• Minimum of two years of management experience with a demonstrated ability to lead people and get results through others.
• Outstanding record of sales and customer retention.
• Valid Driver’s License.
• Strong analytical and critical thinking skills
• Skilled in communicating effectively verbally and in writing.
• Ability to grasp new concepts quickly and adapt accordingly
• Excellent leadership, communication, and negotiation skills.
• Demonstrated ability to build and maintain long-term relationships with commercial clients.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook with an intermediate to advanced skill level In Excel.
• Proficient with CRM and ERP systems.

Nice To Haves

• Bachelor’s degree in Business or relevant field is preferred.

Responsibilities

• Develop and implement sales strategies to achieve revenue and profitability goals within the commercial segment.
• Build and maintain strong relationships with key customers, contractors, and business partners.
• Identify new sales opportunities and develop tailored solutions to meet customer needs.
• Collaborate with internal teams, including operations, service, and procurement, to ensure timely and accurate delivery of products and services.
• Provide leadership, direction, and support to the sales team, fostering a culture of accountability and high performance.
• Analyze sales metrics, market trends, and customer feedback to identify growth opportunities and improve performance.
• Represent the company at trade shows, customer events, and industry meetings to strengthen market presence.
• Ensure all sales activities align with company policies, pricing structures, and profitability targets.
• Deliver exceptional customer service by responding promptly to client inquiries, resolving issues, and ensuring overall satisfaction.

Benefits

• Medical
• Dental
• Vision
• 401(k) with company match
• Paid Time Off (PTO)
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager