Sales Manager

UPM BiochemicalsNaperville, IL
Remote

About The Position

We are looking for a remote / home office-based Sales Manager who will be responsible for generating new customers and sales volumes via our NA Merchant partners. This position will be geographically focused within the western United States and will engage customers ranging from printers to corporate accounts to end-users. The Sales Manager will ensure customer requirements are fulfilled and solutions provided resulting in a high level of customer satisfaction at the merchant partner and end-user level.

Requirements

  • Bachelor's degree in a related field.
  • At least 5 years' sales or similar experience.
  • Demonstrated experience in customer relationship management.
  • Strong understanding of customer and market dynamics and requirements.
  • Skilled in selling and negotiating and able to think strategically.
  • Experience with sales and business-related systems and tools (i.e. SalesForce).
  • Only candidates authorized to work within the United States without sponsorship will be considered.

Nice To Haves

  • Paper-related experience.

Responsibilities

  • Direct sales, business development, and service account management functions for UPM NA merchant partners.
  • Collaborate with internal partners (customer service, production planning and logistics) to ensure customer commitments are met
  • Increase internal market intelligence by understanding and communicating end-user needs and market feedback
  • Create customer satisfaction by exhibiting a drive to exceed customer expectations
  • Engage in new business development to include lead generation, qualification, and development, which result in new sales for UPM

Benefits

  • medical, dental and vision insurance
  • paid time off
  • 401(k)-retirement plan
  • disability coverage
  • life, and AD&D insurance
  • 401(k) with company match and employer retirement contribution
  • 15 days of paid time off plus 13 company holidays
  • annual performance-based short-term incentive plan
  • professional development opportunities
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