Sales Manager

Crestview Management, LLC • Fort Myers, FL

8d • Onsite

About The Position

This position is a National Resort Sales Manager position and reports to the Resort Director of Sales. The ideal candidate is a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment.

Requirements

• Excellent communication skills, both written and verbal, required.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable & organized.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Consistently offer professional, friendly, and engaging service.
• High school diploma or GED.

Nice To Haves

• 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
• 2-year experience in the hospitality industry preferred.

Responsibilities

• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
• Solicit group business through action plan preparation and execution.
• Maintain accounts, contact, activity, and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
• Prepare weekly, monthly, quarterly, and annual reports, as required.
• Balance operational, administrative, and Colleague needs.
• Follow corporate as well as departmental policies and procedures.
• Follow all safety policies.
• Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
• Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
• Solicit, confirm, and coordinate Special Corporate and Group Sales.
• Handle customer inquiries and lead requests for groups.
• Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
• Other duties as assigned.

Benefits

• Medical, Dental, and Vision.
• Short- and Long-Term Disability and Life Insurance.
• 401(k).
• Paid Time Off to include Vacation, Holidays, & Sick.
• Complimentary and Discounted Rooms.
• Travel Benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED