Sales Manager

Swickard TOG, LLC d/b/a Chevrolet Buick GMC Cadillac of Thousand Oaks • Thousand Oaks, CA

10d • $72,000 - $150,000 • Onsite

About The Position

The Sales Manager at Chevrolet of Thousand Oaks will lead and develop the sales team daily, coaching Brand Specialists, running structured desking sessions, and driving consistent floor production. This role involves desking deals with speed, precision, and integrity, managing floor coverage and the guest experience from first contact through delivery, and monitoring individual and team performance against key metrics. The Sales Manager will also partner with finance, support inventory management, assist in recruiting and onboarding, and resolve escalated guest concerns with a hospitality-first approach. This is a high-volume domestic brand store with a loyal Southern California buyer base, seeking a leader who sets the standard from the desk to the showroom floor to the guest experience on delivery.

Requirements

• Sales management or senior desk manager experience in a franchised dealership preferred -- strong performers ready to step into management will also be considered
• Comfortable at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact
• Process-oriented with strong CRM discipline -- you build a culture of follow-up and accountability on the floor
• Clear, direct communicator who earns the trust of the team and the respect of the guest
• A hospitality mindset -- you lead the floor the way Swickard leads its stores: guest-first, every time
• Valid driver's license with a clean driving record

Nice To Haves

• Chevrolet, GM, or domestic brand experience a plus -- import and luxury brand backgrounds are welcome
• Reynolds & Reynolds or CDK experience preferred

Responsibilities

• Lead and develop the sales team daily -- coaching Brand Specialists, running structured desking sessions, and driving consistent floor production
• Desk deals with speed, precision, and integrity -- structuring transactions that work for the guest and the business
• Manage floor coverage and the guest experience from first contact through delivery
• Monitor individual and team performance against key metrics -- units, gross per vehicle, closing ratio, lead response time, and CRM compliance
• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the finance office
• Support inventory management in coordination with leadership -- monitoring turn, aging, and lot activity
• Assist in recruiting and onboarding new Brand Specialists
• Resolve escalated guest concerns with composure and a hospitality-first approach

Benefits

• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong Sales Managers at Swickard grow into GSM and GM roles across a 40+ rooftop organization
• Employee vehicle purchase and service discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed